Results-driven Administrative Professional with 8 years of experience in executive support, skilled in streamlining workflows and improving office efficiency. Proven ability to manage complex scheduling, travel arrangements, and sensitive information with a focus on achieving tangible results.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
HTI Cybernetics
01.2024 - 01.2025
Streamlined travel arrangements for in-house and contract employees, booking hotels and car rentals efficiently.
Processed per-diem payments promptly, adhering to regulatory guidelines.
Facilitated daily communication with employees to support seamless workflow.
Transmitted confidential documents, including resumes and sensitive correspondence, for executive leadership.
Administrative Assistant
UHY Certified Public Accounting Firm
01.2021 - 01.2024
Provided administrative support to the executive team. Support included, but not limited to relaying detailed messages, scheduling appointments, and managing calendars for 5 executives and 37 personnel.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Answered an average 25 phone calls per day which required a multi-phone line system, recording and transferring messages to executives and staff members ensuring timely communication.
Maintained office supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Managed office supply credit card and made necessary purchases while ensuring all purchases were within UHY’s budget.
Performed mail clerk duties for the office which required distributing mail to 37 personnel twice a week.
Processed invoices for payment using accounting software applications.
Prepared expense reports on behalf of executives in accordance with company policies and procedures.
Assisted in the preparation of monthly financial statements and reports.
Assisted with accounts receivable activities composed of invoicing, collections, and deposits.
Human Resource Assistant
KUKA Robotics
01.2020 - 01.2021
Provided clerical and administrative support to Human Resource executives.
Updated employees records for 35 personnel every quarter.
Daily, resolved approximately 15 complaints and grievances from customers in accordance with customer policy via phone and email.
In charge of office payment card to purchase necessary office supplies.
Receptionist
Martin's Electric
01.2016 - 01.2020
Responsible for welcoming guest and maintaining visitor log book. Provided positive, energetic greetings to guests, ensuring they felt welcomed and any concerns were immediately resolved.
Managed conference room schedule in Microsoft outlook.
Answered phone calls, resolving concerns, and communicated messages.
Sent and received mail/packages for the office.
Scheduled appointments by phone, email letter, fax, or face-to face.
Waitress
Jillian's Family Resturant
01.2015 - 01.2018
Provided friendly and efficient service to a high volume of customers in a fast-paced environment.
Assisted in food preparation in compliance with OSHA standards.
Pre-bussed tables and maintain cleanliness of the restaurant.
Served alcoholic beverages which composed of verifying that customers were of age and drinking responsible.