Reality Jenkins
Lilburn,GA
Summary
Adaptable professional with proven leadership and excellent problem solving abilities, always aiming to succeed and move gracefully to my next goal level in any professional setting. As a dedicated Office Assistant with over 3 successful years of clerical experience in busy office environments, I have achieved superior levels of administrative effectiveness. I excel in telephone support, scheduling appointments, building customer trust, fostering a positive customer environment, communicating and documenting accurate information. I have a strong knowledge of MS Windows and am always eager to learn.
Overview
2
2
years of professional experience
Work History
General Office Clerk
Jacqueline Dudley (Mary Kay Beauty Consultancy)
Griffin, GA
05.2022 - Current
- Responds to inquiries from callers seeking information on Mary Kay beauty products.
- Greets customers by name and displayed respectful attitude, helping develop rapport with Ms. Dudley's customer base to build lasting relationships.
- Maintains knowledge of Mary Kay products to provide helpful suggestions and recommendations to customers.
- Takes accurate product order requests from customers.
- Follows up with customers regarding product functionality and overall satisfaction after purchase of products.
- Prepares packages for shipment, pickup and courier services for prompt delivery to customers.
- Provides clerical support to Ms. Dudley by copying, faxing, filing documents and keeping office organized and neat.
Security Officer
GardaWorld Security
Stone Mountain, GA
01.2022 - 05.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Verified security of windows, gates, and doors to prevent intrusions.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites to include authorizing entries and departures of employees and visitors.
- Patrolled assigned areas on foot and in company vehicle to confirm personal, building and equipment security.
- Completed comprehensive incident reports after thorough investigations.
Office Data Entry Clerk
D&D Express Delivery
Stockbridge, GA
04.2020 - 01.2022
- Enthusiastically completed all office assignments as requested by Manager, main function being data entry. I prided myself on completing all assignments with accuracy and efficiency which prevented duplication and data degradation.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical, expense data into D&D databases with speed and accuracy using MS Windows
- Compiled/verified data from receipts and reviewed the information for accuracy prior to input.
- Managed expense documents by organizing forms, making photocopies, filing records, preparing correspondence for clients and creating reports for manager's review.
Education
High School Diploma -
Norcross High School
Norcross, GA05.2019
Skills
- Savvy Customer Service
- Accurate Data Gathering/Data Entry
- Excellent Customer Support Needs Assessment
- Excellent Verbal and Written Communication
- Highly Experienced Problem Solver
Additional Information
- References furnished upon request.
Timeline
General Office Clerk
Jacqueline Dudley (Mary Kay Beauty Consultancy)
05.2022 - Current
Security Officer
GardaWorld Security
01.2022 - 05.2022
Office Data Entry Clerk
D&D Express Delivery
04.2020 - 01.2022
High School Diploma -
Norcross High School
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