Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Reality Zepeda

Pharmacy associate
Oceanside,CA
Reality Zepeda

Summary

I am a seasoned professional seeking a role where I can apply my skills and expertise in a dynamic and stimulating setting.

Overview

6
years of professional experience

Work History

Habit Burger Grill

Waitress
01.2019 - 07.2021

Job overview

  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Expose Night Club

Cocktail Server
04.2021 - Current

Job overview

  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Communicated with guests to record orders and assess needs.
  • Maintained clean and organized bar area.
  • Ensured compliance with health and safety regulations, maintaining clean and safe environment for both patrons and coworkers.
  • Managed inventory of bar supplies and liquors to prevent stockouts, ensuring seamless operation during peak hours.

CVS Pharmacy

Pharmacy Associate
05.2024 - Current

Job overview

  • Developed strong rapport with regular customers through personalized service, fostering trust in the pharmacy''s expertise.
  • Maintained a clean, organized workspace that facilitated efficient work processes and reflected positively on the pharmacy''s image.
  • Contributed to a positive pharmacy reputation by maintaining strict confidentiality with sensitive patient information.
  • Enhanced customer experience by offering timely and knowledgeable assistance with over-the-counter medication inquiries.
  • Increased customer loyalty by addressing concerns promptly and professionally, ensuring their satisfaction with pharmacy services.
  • Facilitated smooth transitions among shifts by thoroughly documenting daily activities and issues encountered during shift handoffs.
  • Strengthened relationships with healthcare providers through clear communication regarding patient prescriptions and medication needs.

Education

Mira Costa College
Oceanside, CA

Associates from Communications

University Overview

Online classes

Sage Creek High School
Carlsbad, CA

High School Diploma
06.2020

University Overview

Skills

  • Excellent customer service skills
  • Problem-solving skills
  • Excellent communication skills, written and verbal
  • Time management
  • Ability to learn things quickly and adapt to a new environment
  • Ability to remain calm and high-pressure situations
  • Enthusiastic
  • Strong Work Ethic
  • Exceptional customer service
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • HIPAA Compliance

Timeline

Pharmacy Associate
CVS Pharmacy
05.2024 - Current
Cocktail Server
Expose Night Club
04.2021 - Current
Waitress
Habit Burger Grill
01.2019 - 07.2021
Mira Costa College
Associates from Communications
Sage Creek High School
High School Diploma

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Reality ZepedaPharmacy associate