Reana Ramrup
114-25 139 St Jamaica,USA
Summary
Solid computer skills and proven ability to plan and organize tasks and responsibilities efficiently. Recognized for accuracy, attention to detail and strong work ethic. Proven strong interpersonal and communication skills.
Overview
7
7
years of professional experience
Work History
Clerical
Allstar Management Corporation
05.2021 - 03.2024
- Answering and directing calls, taking messages, and making phone calls on behalf of the company
- Sorting and distributing the daily mail, sending out bills, and arranging pickups for packages
- Using office equipment to check emails, send faxes, make copies and update computer databases
- Typing forms, correspondence, memos, and other materials
- Sorting, filing, and maintaining filing systems for efficient record keeping and easy retrieval
- Maintaining inventory on office supplies
- Completing assignments and projects according to instructions from supervisor
Front desk receptionist
Queensborough Community College
01.2020 - 03.2020
- Directed incoming calls to internal personnel and departments, routing best-qualified departments
- Greeted visitors and customers upon arrival, offered assistance and answered questions
- Greeted guests at the front desk and engaged in pleasant conversations managing the check-in process
- Received packages and mail at the front desk and dispersed to correct employees
- Used Microsoft Excel to process reservations, checks-in and checks-out
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Promptly answered the multi-line phone system and greeted callers enthusiastically
Sales Associate
Century 21 Department Store
02.2017 - 01.2019
- Analyzed and properly processed products returns, assisting customers with finding alternative merchandise to meet needs
- Maintained organized, presentable merchandise to drive continuous sales
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Educated customers on promotions to enhance sales
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance
- Prepared merchandise for the sales floor by pricing or tagging
- Maintained customer satisfaction while handling product returns quickly and professionally
- Answered customers' questions regarding sizing and accessories
- Solved customers' challenges by offering relevant products and services
- Handled payment processing duties and provided customers with receipts and proper bills and change
Education
Associate of science - BUSINESS ADMINISTRATION
queensborough community college
06.2020
HIGH SCHOOL DIPLOMA -
Hillcrest high school
06.2016
Skills
- Microsoft office
- Multi Line phones
- Customer service
- Strong interpersonal skills
- Strong work ethic
- Multitasking
- Highly organized
- Detail oriented
- Time Management
Timeline
Clerical
Allstar Management Corporation
05.2021 - 03.2024
Front desk receptionist
Queensborough Community College
01.2020 - 03.2020
Sales Associate
Century 21 Department Store
02.2017 - 01.2019
HIGH SCHOOL DIPLOMA -
Hillcrest high school
Associate of science - BUSINESS ADMINISTRATION
queensborough community college
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