Reanna Drakes
Brooklyn,NY
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
7
7
years of professional experience
Work History
Kitchen Aide
Heights And Hills
Brooklyn, NY
04.2023 - 02.2024
- Notified management when supplies ran low so they could be replenished in time.
- Carried out daily cleaning tasks such as sweeping floors, mopping surfaces.
- Cleaned kitchen equipment, surfaces, utensils and appliances after use.
- Stocked food supplies such as condiments, spices, canned goods and other items in assigned areas.
- Acquired new skills to support team and further accommodate customer needs.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
Salesperson
self employ
Bridgetown, NJ
07.2018 - 12.2020
- Developed key customer relationships to increase sales.
- Contacted new and existing customers to outline benefits of products.
- Gathered information from clients to create solutions that achieved business needs and desires.
- Acquired new customers and identified unique needs to deliver relevant products.
Dessert Maker
Reanna and Shania desserts
Bridgetown West Indians, Barbados
10.2018 - 11.2019
- Finished baked goods with glazes, icings and other toppings.
- Combined ingredients by hand and with electric mixing equipment.
- Wrapped items in plastic in preparation for display and to sell to customers.
- Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
Babysitter
foxcy
Bridgetown, Barbados
07.2017 - 08.2017
- Cared for child and assisted with feeding, dressing and daily activities.
- Responsibly watched children while parents were out.
- Monitored children's safety and well-being to prevent accidents and falls.
- Enforced rules to teach good manners and maintain safe environment.
- Organized various activities, games, crafts and out keep child entertained.
- Read stories and played alphabet games to promote early literacy.
- Communicated with parents about daily activities and any concerning behaviors.
- Organized creative activities to develop children's physical, emotional and social growth.
- Balanced schedules to promote optimal rest, play and educational periods.
Education
The Ellersie School
Black Rock, Bridgetown, Barbados06.2023
Associate of Arts - Liberal Arts And Sciences
Borough of Manhattan Community College of the City University of New York
New York, NYSkills
- Customer Care
- Business Development
- Customer Service
- Multitasking
- Professionalism
- Decision-Making
- Time Management
- Interpersonal Communication
- Team Collaboration
- Customer Relations
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Kitchen Aide
Heights And Hills
04.2023 - 02.2024
Dessert Maker
Reanna and Shania desserts
10.2018 - 11.2019
Salesperson
self employ
07.2018 - 12.2020
Babysitter
foxcy
07.2017 - 08.2017
The Ellersie School
Associate of Arts - Liberal Arts And Sciences
Borough of Manhattan Community College of the City University of New York
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