Reanna Higgins
Ponder,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Argyle Family Practice
Argyle, TX
04.2022 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Processed referrals for specialist care when requested by physicians or patients.
- Entered insurance, demographics and health history into patient database.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Informed patients of financial responsibilities prior to rendering services.
Hospital Corpsman
United States Navy, USN
Fort Worth, TX
10.2021 - Current
- Performed daily medical assessments of patients and recorded vital signs.
- Assisted physicians in the diagnosis, treatment and management of patient care.
- Assisted with laboratory testing procedures such as blood counts, urinalysis and phlebotomy.
- Managed immunization programs for military personnel.
- Maintained accurate records of patient treatments and medications administered.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
Patient Access Representative
John Peter Smith Hospital
Fort Worth, TX
12.2021 - 04.2022
- Verified insurance coverage for services provided by the facility.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Facilitated communication between patients, staff members, and third party payers.
- Provided assistance to internal departments when needed.
Waitress
Olive Garden
Fort Worth, TX
11.2017 - 10.2021
- Greeted and welcomed customers, providing them with menus.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Processed payments accurately using cash registers or point-of-sale systems.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
Education
Bachelor of Arts - History
Southern New Hampshire University
Manchester, NHSkills
- Records Management
- Medical Terminology
- Insurance Verification
- Patient Relations
Certification
- BLS Provider Certification
- CPR Certified
- TCCC Certification
Timeline
Medical Receptionist
Argyle Family Practice
04.2022 - Current
Patient Access Representative
John Peter Smith Hospital
12.2021 - 04.2022
Hospital Corpsman
United States Navy, USN
10.2021 - Current
Waitress
Olive Garden
11.2017 - 10.2021
Bachelor of Arts - History
Southern New Hampshire University
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