Summary
Overview
Work History
Education
Skills
Interests
Timeline
Employee of the Month
Generic

ReAnna Therkelsen

Round Rock,TX

Summary

Focus-driven individual with proven skills in customer service, leasing, and customer satisfaction. Committed to enhancing any atmosphere and building rapport with clients.

Overview

7
7
years of professional experience

Work History

Leasing Agent

Greystar
03.2023 - 10.2024
  • Conducted property tours, showcasing amenities and features to prospective residents.
  • Managed lease documentation, ensuring compliance with company policies and regulations.
  • Assisted in tenant screening processes, evaluating applications for suitability.
  • Responded to resident inquiries, providing timely support and enhancing resident satisfaction.

Leasing Agent

Cushman & Wakefield
01.2022 - 03.2023
  • Developed marketing materials to promote available units and increase occupancy rates.
  • Utilized property management software to track leasing activity and maintain accurate records.
  • Collaborated with maintenance teams to address resident concerns and ensure property upkeep.

Host Manager, Trainer, Server

Texas Roadhouse
04.2018 - 10.2022
  • Overlooked operations to enhance guest experiences and maintain high service standards.
  • Trained and mentored staff on best practices in hospitality and customer service techniques.
  • Managed seating arrangements to optimize flow during peak hours, improving efficiency of service delivery.
  • Resolved guest concerns promptly, to ensure satisfaction and maintain repeat business opportunities.

Special Operations

Round Rock Sports Center
05.2018 - 08.2018
  • Played a role in the planning and execution of special operations, tournaments, and other sporting events
  • Supervised operations and facility during high-traffic events, ensuring safety and successful outcomes of hosting large events
  • Verified credentials of personnel involved in tournaments and renting out the facility

Education

High School Diploma -

Cedar Ridge High School
Round Rock, TX
05-2020

Skills

  • Leasing and sales
  • Goal-oriented mindset
  • Telephone and email etiquette
  • Building rapport

Interests

Education

Health

Books

Family

Building Knowledge

Timeline

Leasing Agent

Greystar
03.2023 - 10.2024

Leasing Agent

Cushman & Wakefield
01.2022 - 03.2023

Special Operations

Round Rock Sports Center
05.2018 - 08.2018

Host Manager, Trainer, Server

Texas Roadhouse
04.2018 - 10.2022

High School Diploma -

Cedar Ridge High School

Employee of the Month

Texas Roadhouse