Reanne Brinson
Hebron,MD
Summary
Proven to excel in fast-paced environments, I leveraged strong multitasking and exceptional customer service skills at IHOP Restaurants , enhancing dining experiences and operational efficiency. My adeptness at cash handling and relationship building, coupled with a solid work ethic, drove repeat business and streamlined transactions. Achieved seamless service transitions through collaborative teamwork and meticulous attention to cleanliness standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
IHOP Restaurants LLCdurha
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported needs of customers - person wait staff who attended to specific needs of countless customers daily for entire restaurant with social relevancy and intentionality.
- Supported needs of 1 or more - person wait staff who attended to specific needs of countless customers daily restaurant with social relevancy and intentionality.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Sales Associate
Hobby Lobby
06.2023 - 07.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Roses Discount Store
08.2022 - 11.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
-
Sales Associate
Candy Kitchen Shoppes
06.2019 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor's Degree - Healthcare Management
American InterContinental University
Schaumburg, IL03-2027
High School Diploma -
Wicomico High School
Salisbury, MD06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Sales transactions
- Transaction recording
- Relationship building
- POS system
- Inventory tracking
- Patient scheduling
- Patient-focused care
- Data entry
- Reliable team player
Certification
- Project Management Professional (PMP) - Project Management Institute.
- Financial Modeling & Valuation Analyst (FMVA) - Corporate Finance Institute.
Timeline
Sales Associate
Hobby Lobby
06.2023 - 07.2024
Sales Associate
Roses Discount Store
08.2022 - 11.2022
Server
IHOP Restaurants LLCdurha
06.2022 - Current
Sales Associate
Candy Kitchen Shoppes
06.2019 - 07.2021
Bachelor's Degree - Healthcare Management
American InterContinental University
High School Diploma -
Wicomico High School
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