Smart candidate keeps meticulous details on status of customers and collection efforts. Friendly and engaging with great attention to detail. Successful account representative provided ongoing support to ensure client satisfaction. Identified market trends, understood competitive landscape and possessed excellent communication skills to explain customer options. Developed comprehensive knowledge of product lines to maximize profits while promoting customer satisfaction. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Front Desk Assistant duties included welcoming guests, taking payments, responding to guest issues and complaints, and assisting with event planning
Client Account Representative duties included medical records data entry/documentation, customer service, and specimen preparation.
Responsible for processing patient claims, resolving claim errors, documenting billing activity, and responding to client requests for information.
Verified insurance information, obtained clinical information, responded to customer inquiries and complaints, and resolved data entry issues.
Provided high-quality patient care in various healthcare settings, including surgical, acute-care, rehabilitation, home-healthcare, and nursing-home settings.