Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reata Sutherland

Raymond,CA

Summary

Compassionate and dependable professional with extensive experience at Raley's Supermarket, excelling in customer service and multitasking. Proven ability to optimize workflows and enhance client satisfaction while managing inventory effectively. Recognized for promoting independence as an IHSS Caregiver, demonstrating strong time management and organizational skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

IHSS Caregiver

IHSS
09.2022 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Floral Department Manager

Raley's Supermarket/Bel-Air
09.2018 - 02.2021
  • Optimized workflow within the department by utilizing appropriate task delegation methods amongst team members.
  • Managed inventory levels, ensuring optimal stock availability while minimizing waste through efficient ordering and rotation practices.
  • Delivered exceptional customer service by handling inquiries promptly while effectively addressing concerns or complaints when necessary.
  • Maintained a clean, well-organized workspace that facilitated efficient operations and contributed to an inviting atmosphere for customers.

Clerk/ Bakery Clerk/ Peets Coffee Shop

Raley's Supermarket
05.2014 - 09.2018
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Provinding excellent customer service while serving customers coffee, tea and baked goods.
  • Keeping areas stocked with products, and taking inventory on a regular basis
  • Handling payment and using a cash register on a daily basis with accuracy for both company and customer.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Education

Cosmetology

Lincoln High School
Lincoln CA
10-2012

Skills

  • Respectful and compassionate
  • Time management
  • Dependable and responsible
  • Excellent customer service
  • Multitasking and organization

Certification

I am a licenced cosmetologist, and have used my licence over time since aquiring it.

Timeline

IHSS Caregiver

IHSS
09.2022 - Current

Floral Department Manager

Raley's Supermarket/Bel-Air
09.2018 - 02.2021

Clerk/ Bakery Clerk/ Peets Coffee Shop

Raley's Supermarket
05.2014 - 09.2018

Cosmetology

Lincoln High School

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