Reba Brewington
Camp Springs,USA
Summary
Experience Office Manager with 15+ years of experience optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
31
31
years of professional experience
Work History
Office Manager II & Building Manager
Howard University, College of Arts & Sciences, Dept. of Biology
01.2017 - 06.2025
- Assisted students, staff, faculty, and the public with correct information and direction regarding college and student enrollment services in person and over the telephone in a friendly and professional manner.
- Prepared a wide variety of recurring and nonrecurring correspondence, reports, and other documents, and reviewed and finalized correspondence/documents prepared by others in handwritten or electronic drafts.
- Reviewed and processed incoming and outgoing correspondence, materials, publications, regulations, and directives.
- Received telephone calls, greeted visitors, and ascertained the nature of the calls or visits.
- Provided diverse administrative support to other departments and assisted with special projects and presentations.
- Coordinated domestic and international travel, secured hotel accommodation, rental cars, and made train ticket arrangements. To include processing and submitting monthly travel expense reports.
- Completed bi-weekly payroll for staff.
- Skilled relationship builder with the proven ability to work with different personality styles.
- Hired, managed, developed, and trained staff, established and monitored goals.
- Served as building safety management coordinator to identify safety issues and track corrective actions.
- Developed and maintained maintenance logs, damage reports, and trouble call registry for issues.
- Ensured all major repairs were noted and called in for immediate work order.
- Worked with lab management staff to ensure that chemical inventory tracking is up to date and evaluated, and to ensure compliance with disposal procedures in laboratory settings.
- Monitored facilities and identified maintenance and repairs; scheduled and supervised contractors to perform the work to keep the facilities operational and attractive.
- Coordinated with proponent groups and building committees to facilitate rational facility planning, budgeting, and scheduling.
- Performed building operation tasks, including locking and unlocking main doors and various offices.
- Reported on building maintenance, cleaning, and safety concerns.
Supply Technician/Administrative Manager
Howard University, College of Arts & Sciences, Dept. of Biology
01.2016 - 01.2017
- Responsibilities included physically receiving items from a primary inventory point, warehouse, or vendor, transporting supplies from the dock to the user's locations, unpacking outer shipping containers, and putting items away at the user's location.
- Ensured back-ordered materials are ordered, received, stored, issued, and delivered in sufficient time to allow completion of work within contract specifications.
- Ensured materials are properly received and issued from the main and remote warehouses.
- Resolved customer (internal and external) problems and complaints regarding warehouse functions.
- Ensured non-conforming material is correctly processed to prevent re-use.
- Selected appropriate material vendors from the approved material supplier list.
- Followed established purchasing procedures and recommended changes when necessary.
- Purchased materials to ensure the best value is obtained and that operational criteria are met.
- Compared prices, discounts, delivery schedules, and handling charges when submitting service contract requests.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Oversaw front-office operations and customer service.
Administrative Assistant III (grantee position)
The National Caucus and Center on Black Aged, Inc. (NCBA)/Environmental Protection Agency
07.2015 - 12.2015
- Provided support to the Office of the Science Advisor (OSA), managing emails and calendars, scheduling meetings, and resolving scheduling conflicts.
- Created well-organized, grammatically correct memos and reports for distribution to all levels of staff independently.
- Coordinated travel arrangements and processed all necessary paperwork, including expense reports.
- Worked with limited direction on projects that required research, analysis of data, and creation of reports.
- Daily printed copies of the “Run the Daily Environment Newspaper” for the Director and Deputy Director of OSA.
- Demonstrated superior customer service skills for internal and external customers, and protected confidentiality.
- Administered record management and maintained all aspects of Federal records from their creation and preservation through disposal to ensure adherence to all records protection audits by EPA and the National Archives and Records Administration (NARA) procedures.
- Reported all printer and phone problems to the EPA IT Helpdesk
- Screened telephone calls and directed them to the appropriate OSA staff.
- Picked up and distributed incoming mail to the OSA staff, as well as prepared a list of office supplies needed for the staff.
Building Coordinator
CMI Management, Inc., Thurgood Marshall Federal Judiciary Building
09.2012 - 08.2013
- Managed building “help desk” in all phases of problems reported by tenants, including problem identification and documentation, analysis of the problem, triage to the appropriate assignee for resolution, and documentation of action taken to resolve the issue.
- Maintained building management database (CMMS) to track timeline and details of problems and their resolution.
- Oversaw building use and scheduling.
- Effectively communicated and enforced rules and regulations as well as emergency procedures to ensure the health and safety of all employees and patrons.
- Provided excellent customer service while interacting with a diverse community.
- Managed building access by checking identification and managing badge distribution for all visitors seeking access to the building, and managed parking permit access for visitors.
- Use courtesy, tact, and discretion in all communications with customers.
Program Assistant III
The National Caucus and Center on Black Aged, Inc. (NCBA)/Environmental Protection Agency
04.2010 - 04.2012
- Provided administrative support, including telephone coverage, copier projects, mail handling, and necessary communications, both internal and external.
- Scheduled and organized complex activities such as meetings, travel, and department activities for all members of the senior team.
- Answered phones, sorted mail and faxes, and typed letters, memos, and reports.
- Assisted in developing and implementing office policies and procedures to assist in managing office tasks by the Agency and priorities.
- Proofread and edited correspondence of general and technical nature; made corrections and processed documents for final distribution.
- Made travel arrangements and reservations; maintained schedule and calendar for all members of the senior team.
Office Manager/Administrative Assistant IV
Howard University, Washington, Baltimore, Hampton Roads-LS Alliance Minority Program (WBHR-LSAMP Program)
04.2004 - 12.2009
- Provided administrative and supervisory support to the Principal Investigator and Alliance Coordinator. Performed day-to-day supervision of the office administration, including ensuring quality control of staff performance, coordination and collection of data, and procurement management of office budget.
- Facilitated the mission of the program by advising graduates and undergraduate students, tutors, and researchers.
- Coordinated preparation of administrative reports, monitored contractor performance of the seven alliance university partners, analyzed and reviewed contractor invoices for accuracy and consistency with contract performance, and prepared contractor invoice payments.
- Researched and compiled information for management reports, surveys, and audits. Composed correspondence, including letters, office reports, proposals, solicited bids, office rentals and purchases, payroll, and acquisitions.
- Managed office customer service initiative by serving as liaison with the public professional organizations, staff contracting agencies, and responding to a wide range of inquiries from university officials, faculty, support staff, students, and outside agencies.
- Scheduled appointments, coordinated special event planning, processed travel logistics, and supervised five employees.
Office Manager/Administrative Assistant
The New York African Burial Ground Project, Howard University, College of Arts and Sciences, Sociology and Anthropology Department
08.1994 - 04.2001
- Provided administrative and supervisory support to the Principal Investigator, Laboratory Director and Consultants for the New York African Burial Ground Project.
- Performed day-to-day supervision of office staff of 18-20 individuals. Ensure quality control of staff performance reviews.
- Served as a liaison with the public professional organizations, staff and contracting agencies.
- Performed general bookkeeping functions, timecard tracking, and process payroll distribution, prepare expense reports, and review distribution of bids, secure purchases and rentals of office equipment.
- Oversaw acquisitions, maintenance, functions, and operation of office computer systems and equipment.
- Developed and monitored general office procedures and policies.
- Researched and compiled information for reports, statistical analysis, and surveys.
- Provided input to the Principal Investigator on personnel evaluations and performance reviews.
- Performed general administrative and organizational tasks as they relate to the efficient operation of the office, including, but not limited to, the following: workload assessments, office facility needs, coordination, and general record keeping.
- Managed office calendar, scheduled appointments, meeting rooms, and special event coordination.
- Supervised 18-20 employees.
Education
Some College Coursework - Graphic Design
Howard University
Washington, DC05.1995
Business Management
Prince George’s Community College
Largo, MD01.1990
Skills
- Administration & Office Management
- Teambuilding & Supervision
- Staff Development & Training
- Policies & Procedures Manuals
- Report & Document Preparation
- Accounts Payable/Receivable
- Records Management
- Meeting & Event Planning
- Inventory Management
Awards
Received organizational performance awards and bonuses for meeting performance appraisal goals.
Affiliations
Served as Secretary for the Howard University Staff Organization (HUSO) 2006-2007.
Timeline
Office Manager II & Building Manager
Howard University, College of Arts & Sciences, Dept. of Biology
01.2017 - 06.2025
Supply Technician/Administrative Manager
Howard University, College of Arts & Sciences, Dept. of Biology
01.2016 - 01.2017
Administrative Assistant III (grantee position)
The National Caucus and Center on Black Aged, Inc. (NCBA)/Environmental Protection Agency
07.2015 - 12.2015
Building Coordinator
CMI Management, Inc., Thurgood Marshall Federal Judiciary Building
09.2012 - 08.2013
Program Assistant III
The National Caucus and Center on Black Aged, Inc. (NCBA)/Environmental Protection Agency
04.2010 - 04.2012
Office Manager/Administrative Assistant IV
Howard University, Washington, Baltimore, Hampton Roads-LS Alliance Minority Program (WBHR-LSAMP Program)
04.2004 - 12.2009
Office Manager/Administrative Assistant
The New York African Burial Ground Project, Howard University, College of Arts and Sciences, Sociology and Anthropology Department
08.1994 - 04.2001
Business Management
Prince George’s Community College
Some College Coursework - Graphic Design
Howard University
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