Reba Paul
Olathe,KS
Summary
Customer-oriented General Manager with nearly 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
20
20
years of professional experience
Work History
General Manager
Genesis Medical Transportation Of KC
09.2017 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Mitigated business risks by working closely with staff members and assessing performance.
Director
Serene Care
06.2007 - 05.2017
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Developed and updated department goals and achievements throughout fiscal year.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Analyzed and reported on financial data to support business decisions.
- Monitored budget allocation and expenditures to enforce compliance with company policies.
- Developed and maintained system of internal controls to prevent fraud and abuse.
- Educated accounting team on forecasting, financial statuses and financial strategies to assist in annual budget creation.
Tax Accountant
Aspire Tax
01.2004 - 04.2015
- Audited client financial records to determine tax liability.
- Worked closely with clients to properly fill out tax forms and file tax returns electronically.
- Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations.
- Prepared federal and state income tax returns for individuals, businesses, trusts, estates and non-profits. nbcdewf
- Conducted tax reviews and compilations to identify potential exposure areas and provided suggestions.
- Managed filing of federal, state and local taxes within established time frames
- Trained clients on QuickBooks to help make tax management easier.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Identified legal tax savings and recommended ways to improve profits.
- Researched technical tax issues to define tax effect or impact of certain tax positions.
Education
Bachelor of Science - Accounting
DeVry University
Kansas City, MO11.2001
Skills
- P&L Management
- Vendor Sourcing
- Project Management
- Loss Prevention
- Customer Relationship Management
- Expense Control
- Account Management
- Customer Retention
- Staff Supervision
- Contract Negotiations
- Sales Analysis
- Cost Analysis and Savings
- Recipes and Menu Planning
- Staffing
- Operations Management
- Verbal and Written Communication
- Vendor Relationships
- Training and Development
- Staff Management
Timeline
General Manager
Genesis Medical Transportation Of KC
09.2017 - Current
Director
Serene Care
06.2007 - 05.2017
Tax Accountant
Aspire Tax
01.2004 - 04.2015
Bachelor of Science - Accounting
DeVry University
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