Summary
Overview
Work History
Education
Skills
Timeline
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Reba Stansell

Oak Grove,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Office Manager

West Carroll Health Systems
Oak Grove, LA
03.2024 - Current
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Maintained confidential records relating to personnel matters.
  • Coded and entered daily invoices with in-house accounting software.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Reviewed files and records to obtain information and respond to requests.
  • Maintained filing system for records, correspondence and other documents.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Ensured compliance with applicable laws regarding employment practices.

Optician

Total Eyecare
Elko, NV
06.2021 - 02.2024
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Maintained records of prescriptions, orders and payments.
  • Assisted customers with selecting frames and lenses that best suited their needs.
  • Used hands, heat and tools to bend and shape frames to fit customer's face.
  • Repaired broken frames using specialty tools and equipment.
  • Conducted follow-up calls to ensure customer satisfaction with purchase.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Recommended specific lenses, coatings and frames to suit individual client needs.

Picker Packer

SGC
Oak Grove, LA
11.2019 - 04.2020
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Confirmed items picked for orders by keying codes into system.
  • Weighed packages to ensure they met shipping weight requirements.
  • Operated forklift and pallet jack to transport heavy loads.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Marked and labeled containers with accurate shipping information to prevent delays.

Field Survey Data Technician Trainee

Sue Silman
Remote
06.2018 - 11.2019
  • Processed raw field data using Trimble Business Center.
  • Created an Excel spreadsheet to input, manipulate, and check data for a final product, ready to build alignment sheets for the client.
  • Used AutoCAD for accuracy and alignment for the installed pipeline.
  • Prioritized and organized tasks to efficiently accomplish project goals.

Education

Certificate - Medical Billing

Allied American Uuiversity
San Francisco, CA
10-2013

Skills

  • Document management
  • Workflow optimization
  • Scheduling
  • Billing
  • Data entry
  • Customer service
  • Organizational skills

Timeline

Office Manager

West Carroll Health Systems
03.2024 - Current

Optician

Total Eyecare
06.2021 - 02.2024

Picker Packer

SGC
11.2019 - 04.2020

Field Survey Data Technician Trainee

Sue Silman
06.2018 - 11.2019

Certificate - Medical Billing

Allied American Uuiversity

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Reba Stansell