Summary
Overview
Work History
Education
Skills
References
Timeline
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Reba Wood

Reba Wood

Rapid City,SD

Summary

As a newly retired casino bartender and cocktail waitress, I have an extensive background in working with the public and providing genuine hospitality. The casino has refined my talents in precise cash handling as well as multitasking. Additionally, I strive to be an asset to my team, offering assistance, as well as ideas. My previous roles have strengthened my abilities in finding solutions, effective communication, keen observation, attention to detail, and outstanding accuracy. I take pride in what I do, no matter what it is. I am ready to work, and eager to learn!

Overview

6
6
years of professional experience
2013
2013
years of post-secondary education

Work History

Bartender

Midnight Star Casino
Deadwood, South Dakota
01.2020 - 08.2025
  • Greeted customers with a smile and provided grade A customer service.
  • Study body language to develop rapport in a timely manner.
  • Developed remarkable working relationships with fellow employees.
  • Exquisite and precise cash handling skills.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Record sales producer
  • Processed payments accurately and efficiently with POS system.
  • Performed opening and closing duties including restocking supplies.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Resolved customer complaints in a professional and effective manner.
  • Maintained inventory
  • Trained new bartenders on standard operating procedures
  • Maintained knowledge of bar as well as bar patrons.
  • Personal recognition and memory of clients
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed to "cut-off" patrons in a way that did not bruise their character through effective and thoughtful communication
  • Checked identification cards for proof of age and validation
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Stocked ice bins and coolers as needed throughout shift.
  • Balanced daily registers and generated sales reports for management.
  • Organized bar tabs and credit cards to prevent costly mistakes
  • Stayed up-to-date on sanitation standards.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Effectively multitasked within fast-paced environment.
  • Engaged in friendly conversation with customers to provide enjoyable bar experience.
  • Remained professional during busy periods, prompting great customer service to guests.
  • Maintained bar to make displays attractive and clean.
  • Suggestive sales to customers to assist with ordering indecisions.
  • Take pride in overall appearance of self and environment
  • Communicated professionally to de-escalate customer conflicts and remove customers when necessary without a security staff present

Television Talent / Entertainer

Eureka Productions Inc.
Burbank, California
05.2023 - 10.2023
  • Flexible to unpredictable filming schedule and other circumstances
  • Receptive to critique
  • Self-aware and resilient
  • Headstrong yet compassionate
  • Capable of taking risks and going with the flow
  • Ability to see my castmates as people, rather than competition
  • Public speaking
  • Natural born leader
  • Adapted to unpredictable filming schedules
  • Participate in interviews
  • Mastered overcoming fear of judgement
  • Confident yet eager to grow
  • Self-aware
  • Collaborated with a diverse group of castmates to accomplish goals and address issues related to our crew.
  • Problem Solver
  • Storyline front runner
  • Stand out personality
  • Engaged audiences through dynamic performances
  • Created engaging entertainment experiences for viewers.
  • Performed on set in front of a production crew.
  • Promoted events through social media, increasing viewers.
  • Interacted with castmates and production to create a fun atmosphere.
  • Maintained an upbeat energy level throughout the experience.
  • Created a memorable experience for viewers regardless of judgement or assumption.
  • Worked closely with production staff to ensure smooth operations.
  • Utilized improvisation skills to enhance show quality and ratings.
  • Promoted shows and performances through community interaction.
  • Conducted sound checks prior to each show.
  • Managed logistics related to travel
  • Provided moral/emotional support for other castmates during filming.
  • Learned acting, media talent and other skills required for dramatic roles.

Education

Certificate - Culinary Arts

Le Cordon Bleu
Scottsdale, AZ
08.2012 - 05.2013

Steven’s High School
Rapid City, SD

Skills

  • Professional appearance
  • Clear and effective communication
  • Team player attitude
  • Highly reliable
  • Patience and tolerance
  • Conflict resolution
  • Anticipating guest needs
  • Remarkable personality
  • Client relationship retention
  • Safe serving practices
  • Cleanliness and hygiene
  • Cash and credit transactions
  • Hospitality and accommodation
  • Organizational influence
  • New hire trainer
  • Employee scheduling
  • Able to stand 14 hours
  • Team development
  • Body language assessment
  • Active listening / multitasking
  • Encouragement and motivation
  • Reliability
  • Recreational activity planning
  • Event promotions
  • Cross-cultural sensitivity
  • Humor delivery
  • Stage presence
  • Performance stamina
  • Voice projection
  • Strong improvisation
  • Social media promotion
  • Organizational skills
  • Creative thinking
  • Emotional support
  • Safety awareness

References

References available upon request.

Timeline

Television Talent / Entertainer

Eureka Productions Inc.
05.2023 - 10.2023

Bartender

Midnight Star Casino
01.2020 - 08.2025

Certificate - Culinary Arts

Le Cordon Bleu
08.2012 - 05.2013

Steven’s High School

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Reba Wood