Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebbecca Whitlock

Arroyo Grande,CA

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized, with experience in fine dining, casual and semi-casual restaurant environments. Rapid table turnover, boosting volume and increasing sales opportunities.

Overview

19
19
years of professional experience
1
1

RBS certification

1
1

Food handlers certification

Work History

Server

Aj Spurs
Grover Beach, CA
11.2012 - Current
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Server

Applebees
San Luis Obispo/ Visalia , CA
03.2005 - 09.2012
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Massage Therapist

Z's Day Spa
Visalia, CA
02.2010 - 02.2012
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.

Server

Tommy's
Visalia, CA
02.2008 - 02.2010
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

Cuesta College
San Luis Obispo, CA

High School Diploma -

Redwood Highschool
Visalia, Ca
06.2005

Skills

  • Dining Room Cleaning and Upkeep
  • Warm and Friendly
  • High-Volume Dining
  • Team Player
  • Transactions and Cash Handling
  • Food and Beverage Service
  • Menu Memorization and Presentation
  • Hospitality Service Expertise
  • Beverage Preparation
  • Cocktail Knowledge
  • Guest Satisfaction

Certification

Server handling certificate

Timeline

Server

Aj Spurs
11.2012 - Current

Massage Therapist

Z's Day Spa
02.2010 - 02.2012

Server

Tommy's
02.2008 - 02.2010

Server

Applebees
03.2005 - 09.2012

Cuesta College

High School Diploma -

Redwood Highschool

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Rebbecca Whitlock