Rebeca Arenas Rivera
Ocoee,Florida
Summary
Versatile professional with a proven track record at Legal Services Clinic & Suarez Law Group, adept in compliance and regulations, and excelling in fostering government relations. Demonstrates exceptional budgeting acumen and a talent for nurturing stakeholder relationships, ensuring operational excellence and strategic financial management. Showcases a unique blend of customer service expertise and real estate knowledge, driving organizational success.
Overview
15
15
years of professional experience
Work History
Executive Director
Legal Services Clinic
07.2019 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
Office Administrative Assistant
Legal Services Clinic
10.2017 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
Paralegal
Suarez Law Group
01.2013 - 10.2017
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Administrative Office Assistant
Stonegate Realty Group
02.2012 - 12.2012
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
- Contributed to a professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
- Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
- Supported department heads with data entry tasks, streamlining recordkeeping processes for increased accuracy in reporting.
Short Sale Processor
Stonegate Partners and Associates
02.2010 - 02.2012
- Improved internal processes by providing feedback to management on areas for potential improvement in the short sale department.
- Facilitated smooth closings by coordinating efforts between buyers, sellers, agents, attorneys, and escrow agents, ensuring all required documents were in place.
- Strengthened relationships with real estate agents, attorneys, and other professionals through consistent collaboration on short sale cases.
- Lowered rejection rates by meticulously analyzing each file for discrepancies before submission to lenders.
- Expedited lender negotiations for favorable outcomes by effectively presenting clients'' hardship situations and supporting evidence.
- Maintained a high level of professionalism and confidentiality when handling sensitive client information and financial records.
Education
Real Estate Sales Associate License - Real Estate
TREI Real Estate School
Orlando72 Credits On A Pre-School & Elementary Education - Elementary School Teaching
Universidad De Puerto Rico
Bayamon, PRElementary School Principal - Education
ACE
San German, PR06-2004
Data Entry Course Certificate - Data Entry
METAS COLLEGE, INC.
Bayamon, PR01-1999
Skills
- Budgeting and financial management
- Compliance and regulations
- Government relations
- Operational planning
- Document filing
- Exhibit preparation
- Research and data collection
- Spanish proofreading
- Spanish writing expertise
- Customer service expertise
- Real Estate License
- Real estate experience
Languages
Spanish
Native or Bilingual
Timeline
Executive Director
Legal Services Clinic
07.2019 - Current
Office Administrative Assistant
Legal Services Clinic
10.2017 - 06.2019
Paralegal
Suarez Law Group
01.2013 - 10.2017
Administrative Office Assistant
Stonegate Realty Group
02.2012 - 12.2012
Short Sale Processor
Stonegate Partners and Associates
02.2010 - 02.2012
Real Estate Sales Associate License - Real Estate
TREI Real Estate School
72 Credits On A Pre-School & Elementary Education - Elementary School Teaching
Universidad De Puerto Rico
Elementary School Principal - Education
ACE
Data Entry Course Certificate - Data Entry
METAS COLLEGE, INC.
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