Rebeca Tario
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Quality Control
Clarion Technologies
05.2023 - Current
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Community Manager
Tario HVAC
02.2023 - 05.2023
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Created policies and procedures for successful community management.
Recruitment Specialist
TMD Staffing
04.2021 - 05.2023
- Hired employees and initiated new hire paperwork process.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Completed human resource operational requirements by scheduling and assigning employees.
Customer Service Representative
Sykes Latinamerica
02.2020 - 02.2021
- Responded to customer calls and emails to answer questions about services.
- Addressed customer account discrepancies and concerns.
- Detailed payment options and explained price, receipt and billing details to customers.
- Maintained and managed customer files and databases.
- Met customer call guidelines for service levels, handle time and productivity.
Community Management Intern
Prolingua Institute
02.2018 - 12.2020
- Assisted with business communications via email, social media and mailings.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Developed a weekly content marketing plan and editorial calendar.
- Monitored social media campaigns and analyzed web traffic using KPIs.
- Participated in corporate events and workshops.
Education
Degree - International Marketing
University of El Salvador (UES)
San Salvador, El Salvador2022
High School Diploma -
Colegio Bautista De San Salvador
San Salvador 2015
Diploma - Computing And Basic Microsoft Office Diploma
Baptist College
San Salvador, El Salvador 2015
Skills
- Customer Relations
- Customer Service
- Grammar
- Speaking
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Managing Multiple Tasks
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Quality Control
Clarion Technologies
05.2023 - Current
Community Manager
Tario HVAC
02.2023 - 05.2023
Recruitment Specialist
TMD Staffing
04.2021 - 05.2023
Customer Service Representative
Sykes Latinamerica
02.2020 - 02.2021
Community Management Intern
Prolingua Institute
02.2018 - 12.2020
Degree - International Marketing
University of El Salvador (UES)
High School Diploma -
Colegio Bautista De San Salvador
Diploma - Computing And Basic Microsoft Office Diploma
Baptist College