Rebeca Cervantes
Santa Barbara,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Curbside Shopper Manger
Ralphs Grocery Store
06.2022 - Current
- Served as an ambassador for the store brand by consistently delivering friendly, professional service that exceeded customers'' expectations.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Helped customers locate products and checked store system for merchandise at other sites.
- Contributed to a positive work environment by actively participating in team meetings, training sessions, and performance evaluations.
- Developed, maintained and utilized diverse client base.
Retail Sales Associate
Pink Browny
05.2022 - 09.2023
- Listened to customer needs and desires to identify and recommend optimal products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Prep Cook
HOLDREN'S STEAKS & SEAFOOD
05.2021 - 06.2022
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
- Trained and supervised cooking staff to expertly meet daily needs.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Education
High School Diploma -
San Marcos Senior High School
Santa Barbara, CA 05.2001 -
Skills
Bilingual
Timeline
Curbside Shopper Manger
Ralphs Grocery Store
06.2022 - Current
Retail Sales Associate
Pink Browny
05.2022 - 09.2023
Prep Cook
HOLDREN'S STEAKS & SEAFOOD
05.2021 - 06.2022
High School Diploma -
San Marcos Senior High School
05.2001 -