Rebeca Chacon

Packed online customer orders with precision, ensuring correct labeling of meat items. Safely handled dry ice to uphold quality throughout the shipping process. Enhanced organization of freezers to improve overall storage management of meat products.

• Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
• Trained and mentored team members on food preparation and safety protocols.
• Managed inventory levels, reducing waste through efficient stock rotation practices.
• Implemented employee scheduling to optimize labor costs while meeting peak service demands.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Maintained high safety standards to ensure secure workplace for all employees and visitors.
• Collected, arranged, and input information into database system.
• Gathered, organized and input information into digital database.
• Directed closing operations to ensure efficient restaurant turnover and customer satisfaction.
• Trained staff on closing procedures, enhancing team performance and operational consistency.
• Managed cash handling processes, maintaining accuracy in financial transactions and reports.
• Coordinated inventory management during closing shifts, optimizing stock levels and reducing waste.
• Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.

• Provided exceptional customer service, ensuring positive dining experiences for all guests.
• Assisted in menu presentation and informed customers of daily specials.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Maintained cleanliness and organization of dining area to enhance guest satisfaction.
• Handled cash and processed payments accurately during peak hours.
• Resolved customer complaints promptly, enhancing overall restaurant reputation and loyalty.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.