Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Rebeca Chandler

Cash Coordinator
Kissimmee,FL

Summary

To obtain a career based position with a company that offers upward mobility in a diverse environment where strong work ethic, education, and expertise can be used to help promote the companies missions and exceed team goals in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills .

Overview

15
15
years of professional experience

Work History

Cash Coordinator

Universal Studios
Orlando, FL
11.2014 - Current
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns..
  • Work closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Used POS system to enter orders, process payments and issue receipts.

Customer Service Cashier

Walmart
Orlando, FL
09.2010 - 12.2014
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Barista

Starbucks
Orlando, FL
02.2009 - 02.2012
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Certificate - Certified Nursing Assistant

Professional Academy of Health
1350 E Vine St, Kissimmee FL 34744
06.2012

High School Diploma -

Edgewater High School
3100 Edgewater Dr, Orlando, FL 32804
06.2008

Skills

  • Flexible and Adaptable
  • Customer Service
  • Collaboration
  • Self-Motivated
  • Responsible
  • Good listening skills
  • POS Systems
  • Credits and Refunds
  • Hospitality and Professionalism
  • Food Serving and Preparation
  • Menu Memorization
  • New Hire Training

Timeline

Cash Coordinator

Universal Studios
11.2014 - Current

Customer Service Cashier

Walmart
09.2010 - 12.2014

Barista

Starbucks
02.2009 - 02.2012

Certificate - Certified Nursing Assistant

Professional Academy of Health

High School Diploma -

Edgewater High School

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