REBECA DEL ANGEL
Derby,KS
Summary
Accomplished leader with expertise in managing HR functions and teams. Proven track record of developing and implementing successful policies and processes to improve efficiency and effectiveness. Adept at delivering world-class recruiting, onboarding, and training. Leverages exceptional communication and interpersonal skills to build and maintain strong relationships with employers, employees, and stakeholders.
Overview
12
12
years of professional experience
Work History
HUMAN RESOURCES MANAGER
GBW, LLC
01.2022 - 10.2024
- Resolved workplace issues in accordance with company policy and legal guidelines
- Participated in weekly staff meetings and met with management to review progress and status of various issues
- Developed training materials and provided orientation sessions to new hires
- Ensured compliance with federal, state and local employment laws regarding all aspects of Human Resources management
- Created job descriptions and conducted job analysis to determine necessary qualifications for positions
- Managed employee lifecycle processes by handling onboarding, employee performance, and discipline tasks
- Designed and implemented human resources policies and procedures
- Coordinated employee recognition programs designed to reward excellent performance
- Maintained in-depth knowledge of labor laws and regulations
- Compiled and analyzed employment data to improve HR efforts
- Prepared reports related to recruitment efforts, retention rates, absences, and payroll costs
- Identified reasons for employee termination.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Processed employee claims involving performance issues and harassment.
- Distributed employee engagement surveys to identify areas of improvement.
HUMAN RESOURCE GENERALIST
Western Industries PP, LLC
08.2020 - 01.2022
- Assisted managers in resolving employee relations issues such as performance management, disciplinary action, grievances
- Provided advice and guidance on all aspects of human resources including benefits administration, payroll processing, personnel records
- Maintained employee records in accordance with applicable legal requirements
- Conducted exit interviews to understand reasons behind voluntary terminations
- Maintained confidential personnel files to document personnel actions and to provide information for payroll and other uses
- Coordinated onboarding of new employees, providing orientation materials and training programs
- Participated in and led cross-functional human resources projects
- Managed recruitment process including sourcing, screening, interviewing and hiring qualified candidates
- Used Applicant Tracking Systems (ATS) to manage the recruitment and selection process
- Scheduled and conducted new employee orientations
- Administered employee benefit plans
- Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as Americans with Disabilities Act (ADA)
- Qualified job applicants and referred them to managers, making hiring recommendations when appropriate.
ASSISTANT MANAGER
McDonalds
01.2013 - 08.2021
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Helped oversee the daily operations of the store, managing staff and inventory
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Coached and mentored new employees on company policies and procedures
- Assisted with new employee training and conducted performance reviews to track overall progress
- Tracked store inventories and replenished products according to demand
- Interviewed potential job candidates and made hiring recommendations to general manager
- Handled employee discipline and termination according to company policies.
Teller
Union State Bank
01.2016 - 07.2016
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Maintained friendly and professional customer interactions.
Education
HIGH SCHOOL DIPLOMA -
Arkansas City High School
BBA IN FINANCE - undefined
Wichita State University
01.2018
ASSOCIATE IN APPLIED SCIENCE - undefined
Cowley County Community College
01.2015
Skills
- Customer Service
- Training
- Scheduling
- Microsoft Office
- Team Building
- Time Management
- Bilingual
- Termination Documentation
- Employment Data Tracking
- Performance Appraisal
- Wages and Salary
- Time Tracking and Payroll Administration
- Policy Enforcement
- Labor Relations
- Employee Handbook Development
- Payroll Administration
- Recruitment
- Training development
- Records Management
- Human Resources Operations
- Onboarding and Orientation
- Employment law
- Background Checks
- Employee Retention
Timeline
HUMAN RESOURCES MANAGER
GBW, LLC
01.2022 - 10.2024
HUMAN RESOURCE GENERALIST
Western Industries PP, LLC
08.2020 - 01.2022
Teller
Union State Bank
01.2016 - 07.2016
ASSISTANT MANAGER
McDonalds
01.2013 - 08.2021
HIGH SCHOOL DIPLOMA -
Arkansas City High School
BBA IN FINANCE - undefined
Wichita State University
ASSOCIATE IN APPLIED SCIENCE - undefined
Cowley County Community College
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