Rebeca Figueroa
Kissimmee
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
407 Charms
Self-employeed
Kissimmee
10.2023 - Current
- Oversaw finances, inventory management, and order fulfillment processes.
- Packaged and shipped products efficiently to customers.
- Executed online and in-person sales strategies to maximize revenue.
Scheduling Coordinator & Call Center Specialist
Park Place Behavioral Health Care
Kissimmee
04.2022 - 09.2023
- Worked with staff to resolve scheduling conflicts and optimize workflow efficiency.
- Utilized scheduling software to track appointments and manage timelines effectively.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Set and confirmed customer appointments.
Small Business Owner
407 Kicks
Kissimmee
03.2020 - 09.2023
- Managed inventory and tracked profits across multiple platforms.
- Handled product research, pricing, marketing, and customer communication.
- Built strong relationship with repeat buyers and vendors.
Education
BBA - Business And Organizational Leadership
Valencia College
Orlando, FL12-2027
Associate of Arts - Business Management
Valencia College
Orlando, FL05-2025
Skills
- Customer service
- Marketing strategies
- Microsoft office
- Networking
- Bilingual
- EMR system
- Medical office
- Administrative support
Certification
- Business Specialist Certificate
- Operations Support and Services Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
407 Charms
Self-employeed
10.2023 - Current
Scheduling Coordinator & Call Center Specialist
Park Place Behavioral Health Care
04.2022 - 09.2023
Small Business Owner
407 Kicks
03.2020 - 09.2023
BBA - Business And Organizational Leadership
Valencia College
Associate of Arts - Business Management
Valencia College
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