Rebeca Isabel Volcy
West Palm Beach,FL
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Services Intern
Hanley Foundation
01.2025 - Current
- Interviewed applicants for services and supported application completion as necessary.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
- Collaborated with various stakeholders to promote social services.
- Assis in intake procedures
Registered Behavior Technician
Living Soul Llc
05.2023 - Current
- Used ABA-Matrix to document patient information, progress notes, and treatment plans.
- Supported client using principles of applied behavior analysis.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
Register Behavior Technician
Behavior Strides
01.2021 - 04.2023
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Used Catalyst to document patient information, progress notes, and treatment plans.
- Supported client using principles of applied behavior analysis.
- Learned specialized behavior approaches to implement behavioral strategies.
- Supported patient confidentiality in accordance with HIPAA regulations.
Behavior Assistant
United Community Options
01.2018 - 12.2020
- Provide weekly activities for the client related to their plan
- Maintain current progress notes and data counts on the individuals
- Monitor students and adults conduct
- Utilizes approved behavior management techniques to redirect and modify inappropriate behavior
- Monitor clients in the classroom to ensure safe environment for learning.
- Administers first aid / hygiene assistance (toileting, etc.) for the purpose of providing appropriate care for ill, and medical fragile or injured.
- Maintained and managed clean and safe environment for patients.
- Transport to and from home ensuring safe arrival to the day program
- Assist none English speaking.
- Assist administration to ensure each individuals file are update and in regulatory guidelines for special needs
- Support individuals completing class work and applying academic concept.
- Assist individual with vocational training, socialization, and etiquette.
- Attend necessary staff meeting and in-service
- Provide care to individuals according to the criteria listed in the individualize service plan (ISP).
- Perform daily review of the behavior chart to ensure progress and accuracy
- Act as a role model and encourage positive interactions with others.
Clinical Assistant
Schumacher Clinical (Bethesda Hospital)
05.2012 - 11.2017
- Communicate with medical provider and nursing staff to identify charts not received or incomplete
- Retrieve charts and EKGs from different EMR systems
- Quality assurance on each discharge patient's chart for incomplete documentation, such as chief complaint, history, diagnosis, etc.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Applied effective time management techniques to meet tight deadlines.
- Scan complete charts in the patient chart portal to coders
- Assist existing patient with billing information
- Learned and adapted quickly to new technology and software applications.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
Cashier
Popeye's Chicken and Biscuits
01.2008 - 04.2012
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Bachelor of Science - Human Services
Palm Beach State College
Lake Worth, FL12-2026
Associate of Science - Human Services
Palm Beach State College
Lake Worth, FL12-2025
40 Hour Course Certificate - Applied Behavior Analysis
Behavior University
Las Vegas, NV11-2020
BEHAVIAR ASSISTANT -
UNITED COMMUNITY OPTIONS
06.2018
HIGH SCHOOL DIPLOMA - undefined
ATLANTIC COMMUNITY HIGH SCH
01.2008
Skills
- Knowledgeable in Microsoft, Excel, ABA-Matrix, Catalyst
- Treatment implementation
- Data collection and analysis
- Client engagement
- HIPAA requirements
- First Aid/CPR
- Adaptability and flexibility
- Registered Behavior Technician (RBT)
- Electronic health records management
- Appointment scheduling
- Guest services assistance
- Verbal and written communication
- Problem-solving
- Multitasking and organization
- Team collaboration
Certification
- Registered Behavior Technician, RBT-20-143784
- HIPAA
- Defensive Driving
- HIV/AIDS
- RBT 40 Hr Course
- 20 Hr Behavior Assistant Course
- CPR
- Crisis Intervention Management-DGH
- Zero Tolerance
Languages
Spanish
English
Creole
Timeline
Human Services Intern
Hanley Foundation
01.2025 - Current
Registered Behavior Technician
Living Soul Llc
05.2023 - Current
Register Behavior Technician
Behavior Strides
01.2021 - 04.2023
Behavior Assistant
United Community Options
01.2018 - 12.2020
Clinical Assistant
Schumacher Clinical (Bethesda Hospital)
05.2012 - 11.2017
Cashier
Popeye's Chicken and Biscuits
01.2008 - 04.2012
HIGH SCHOOL DIPLOMA - undefined
ATLANTIC COMMUNITY HIGH SCH
Bachelor of Science - Human Services
Palm Beach State College
Associate of Science - Human Services
Palm Beach State College
40 Hour Course Certificate - Applied Behavior Analysis
Behavior University
BEHAVIAR ASSISTANT -
UNITED COMMUNITY OPTIONS
Similar Profiles
Samantha ParisSamantha Paris
Prevention Specialist at Hanley FoundationPrevention Specialist at Hanley Foundation
Jacqueline HerresJacqueline Herres
Prevention Specialist Level II at Hanley FoundationPrevention Specialist Level II at Hanley Foundation
Shannon PrietoShannon Prieto
SUBSTANCE ABUSE PREVENTION COORDINATOR at HANLEY FOUNDATIONSUBSTANCE ABUSE PREVENTION COORDINATOR at HANLEY FOUNDATION
Yelena ReyesYelena Reyes
Cafeteria Manager at Presidente SupermarketsCafeteria Manager at Presidente Supermarkets
Librene DERELUSLibrene DERELUS
Lyft at DriverLyft at Driver