Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebeca Long

Beaumont,United States

Summary

Dedicated Treatment Coordinator with the natural gift of explaining dental procedures to patients. Independent and adaptable to work with minimal supervision. Demonstrated strengths in discussing treatments and payment plans with patients, authorizing insurance claims and handling all front desk duties.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Treatment Coordinator

Dr. George Scott
Port Arthur, TX
07.2014 - 12.2019
  • Completed office duties, including scheduling procedures for patients, contacting patients for follow-ups, coordinating with insurance companies and handling any billing issues.
  • Assisted dentist in helping patients determine optimal treatment options.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Responsible for end of day deposit.

Dental Assistant

Dr. Helen Sue
Beaumont, TX
02.2013 - 02.2014
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns and seating permanent crowns.

Dental Office Manager

Dr. Ashley DeMarco
Beaumont, TX
07.2012 - 01.2013
  • Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
  • Prepared timely office reports covering metrics such as expenses, patient loads and billing.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care..
  • Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
  • Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.

Ortho Assisting

Dr. David Caldwell
Beaumont , TX
10.2009 - 06.2012
  • Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
  • Assisted with fitting and adjusting orthodontic appliances and materials like bands, brackets, wire, rubber dam placement and for patients.
  • Advised patient on how to properly and gently brush and floss.
  • Made impressions of teeth for mouth guards and other oral fixtures.
  • Updated patient records with new data and treatment information.

Education

Some College (No Degree) -

Lamar University
Beaumont, TX

Skills

  • Accurate filing proficiency
  • Expertise of payment plans
  • Dental insurance expertise
  • Adroitness
  • Secretarial duties
  • Bilingual

Certification

  • Registered Dental Assistant (RDA)
  • CPR certified

Timeline

Treatment Coordinator

Dr. George Scott
07.2014 - 12.2019

Dental Assistant

Dr. Helen Sue
02.2013 - 02.2014

Dental Office Manager

Dr. Ashley DeMarco
07.2012 - 01.2013

Ortho Assisting

Dr. David Caldwell
10.2009 - 06.2012

Some College (No Degree) -

Lamar University

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Rebeca Long