Summary
Overview
Work History
Education
Skills
Timeline
Rebeca Matamoros

Rebeca Matamoros

Jacksonville,FL

Summary

Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with 15 years of hands-on experience in administrative roles. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Receptionist Clerk

RM & MC MultiServices Inc
Jacksonville, FL
11.2018 - 07.2023

Calling property managers from apartments and residential homes. Also doing all the clerical duties of an office at home.

  • Scheduled and confirmed appointments.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Updated and recorded customer or client information to maintain accounts.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.

Receptionist

Florida tubs Refinishing Inc
Miami, FL
05.2008 - 06.2017
  • Made phone calls to property managers of apartments and residential homes.
  • Did all the clerical work from home in my office.
  • Sometimes had to go do sales to apartment properties to get more customers.
  • Did advertising on social media.
  • Scheduled and confirmed appointments.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Updated and recorded customer or client information to maintain accounts.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Pulled and organized requested documentation.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Drafted professional business documents, spreadsheets and correspondence.

Education

High School Diploma -

Cornerstone Christian Correspondence School, Georgia
2007

Skills

  • Business operations understanding
  • Multi-line telephone skills
  • Organization and efficiency
  • Meticulous and organized
  • Customer service experience
  • Multi task
  • Bilingual English/Spanish
  • Communication
  • Microsoft Office
  • Decision-making
  • People skills
  • Good work ethic
  • Computer skills

Timeline

Receptionist Clerk - RM & MC MultiServices Inc
11.2018 - 07.2023
Receptionist - Florida tubs Refinishing Inc
05.2008 - 06.2017
Cornerstone Christian Correspondence School - High School Diploma,
Rebeca Matamoros