Outgoing Office Administrator with seven years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
7
7
years of professional experience
Work History
Advocacy Administrative Assistant
Seminole Tribe of Florida
Hollywood, FL
01.2024 - Current
Organize events and activities to engage members in advocacy efforts.
Manage Director's calendar and scheduled meetings, ensuring efficient use of time.
Coordinate travel arrangements for the Director, including flights, accommodation, car rental and visas.
ICWA Notices.
Create content for newsletters, emails, social media posts, and other communications materials related to advocacy initiatives.
Provide administrative support to the executive team, including scheduling meetings and managing calendars.
Answer phone calls and emails to provide information, resulting in effective business correspondence.
Organize and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Compose letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Provided administrative support to the director during meetings, taking minutes when required.
Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensure efficient operation of office equipment such as printers, copiers and fax machines.
Board new employees.
Office Administrator
Plumbing Construction Company
Homestead, FL
11.2021 - 10.2023
Coordinated and managed daily administrative operations of the office.
Organized and maintained filing systems, including electronic databases and records.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Greeted visitors warmly, handled inquiries and provided general information about the company.
Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
Organized and maintained personnel records including new hire paperwork and changes to employment status.
Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
Maintained accurate records of employee time cards and attendance records.
Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
Developed job postings for open positions using internal databases as well as external career websites and job boards.
Processed payroll for up to 30 employees weekly using specialized software.
Generated employee paychecks and direct deposit payments in a timely manner.
Assisted with accounts receivable activities such as invoicing, collections, and deposits.
Entered data into accounting software program Sage 50 Accounting Software.
Customer Service Manager
FDA Agency
Miami, FL
03.2020 - 11.2021
Provided exceptional customer service to ensure customer satisfaction.
Calculated and processed payroll for over 20 employees on a weekly, bi-weekly and monthly basis.
Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
Maintained detailed records of all wage calculations and deductions.
Reviewed timesheets for accuracy before submitting them to accounting department.
Assisted in the preparation of monthly financial statements and reports.
Reconciled bank accounts on a regular basis.
Assisted with accounts receivable activities such as invoicing, collections, and deposits.
Reviewed customer accounts to ensure accuracy of billing information and payment terms.
Entered data into accounting software program such as QuickBooks.