Rebeca Ramirez
Dallas,TX
Summary
Dynamic professional with a strong background in customer service and administrative support, notably at Dollar Tree Distribution Center. Recognized for exceptional attention to detail and reliability, consistently enhancing client satisfaction. Proven ability to multitask and foster teamwork, while maintaining professionalism and clear communication in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Cashier
Dollar Tree Distribution Center
04.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Agent
Ai United Insurance
11.2020 - 08.2021
- Informed clients of policies and procedures.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Conducted market analysis to pinpoint client needs, leading to tailored service offerings.
Administrative Assistant
Service First Janitorial Inc
12.2019 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
EBS Solutions Inc
01.2016 - 06.2018
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
Education
Eastfield College
Mesquite, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
- Attention to detail
- Multitasking and organization
- Organizational growth
- Clear communication
- Empathy and patience
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Dollar Tree Distribution Center
04.2025 - Current
Agent
Ai United Insurance
11.2020 - 08.2021
Administrative Assistant
Service First Janitorial Inc
12.2019 - 08.2020
Administrative Assistant
EBS Solutions Inc
01.2016 - 06.2018
Eastfield College
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