Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Rebeca Ruiz

Toledo,OH

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Housekeeper

Wildwood Hospital
Toledo, OH
02.2024 - Current
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Emptied trash receptacles throughout the property.
  • Responded to requests from guests regarding housekeeping needs.

Housekeeper

Mercy Health Partners
Toledo, Ohio
02.2020 - 07.2023
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Ensured that all health standards were met during cleaning operations.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Assembler

Adient
Northwood, OH
08.2013 - 12.2020
  • Assemble components according to specifications using hand tools, power tools, and other equipment.
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.

Collector

United Collection Bureau
Maumee, OH
01.2009 - 06.2013
  • Managed customer accounts by obtaining payment information and updating records.
  • Negotiated payment arrangements with customers who were past due on their accounts.
  • Met demands of busy collections group by performing high volume of daily calls.

Light Duty Cleaner

Unibar Maintenance
Maumee, OH
05.2004 - 12.2008
  • Sweep, mop, and vacuum floors in all areas of the building.
  • Dust furniture and other surfaces in all areas of the building.
  • Empty trash containers and replace liners as needed.
  • Clean restrooms by scrubbing sinks, toilets, countertops, mirrors, floors and refilling restroom dispensers with soap or paper products.

Education

Computer Technology -

University of Toledo
08.1999

GED -

Columbus City School
03.1997

Skills

  • Assembly Line
  • Call Center
  • Customer Service
  • Customer Care
  • CSR
  • Multitask well
  • Assembly
  • Manufacturing
  • Quality Inspection
  • Packaging
  • Quality Control

Certification

  • Driver's License
  • Certified Notary Public, 07/01/23, 07/01/28, State of Ohio Notary

Additional Information

I learn hands on as well as just by watching. I learn fast. Work well with others. I have also worked 5+ years of retail and some fast food.

Timeline

Housekeeper

Wildwood Hospital
02.2024 - Current

Housekeeper

Mercy Health Partners
02.2020 - 07.2023

Assembler

Adient
08.2013 - 12.2020

Collector

United Collection Bureau
01.2009 - 06.2013

Light Duty Cleaner

Unibar Maintenance
05.2004 - 12.2008

Computer Technology -

University of Toledo

GED -

Columbus City School

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Rebeca Ruiz