Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rebeca Silva

Pompano Beach,FL

Summary

Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success.

Overview

8
8
years of professional experience

Work History

Visual Merchandiser

Zara Inditex
01.2025 - Current
  • Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
  • Increased customer traffic through effective window displays that showcased new products and promotions.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
  • Created engaging POP displays that effectively promoted high-margin items, increasing impulse purchases from customers.
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Presented store update suggestions and layouts to management and stakeholders.
  • Conducted regular competitor analysis, staying informed of industry trends and adjusting visual merchandising strategy as needed to maintain a competitive edge.
  • Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.

Visual Merchandiser

Zara Inditex
05.2022 - 01.2025
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
  • Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.

Sales Associate

Zara Inditex
09.2020 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.

Pet Sitter

Self-employeed
12.2016 - 12.2024
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Education

Associate of Arts - Fashion Merchandise

Academy of Art University
San Francisco, CA
06-2026

High School Diploma -

East Side High School
Newark, NJ
06-2020

Skills

  • Product knowledge
  • Visual merchandising
  • Customer service
  • Creative vision
  • Patience and empathy
  • Relationship building
  • Time management
  • Problem-solving skills
  • Teamwork and collaboration

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Visual Merchandiser

Zara Inditex
01.2025 - Current

Visual Merchandiser

Zara Inditex
05.2022 - 01.2025

Sales Associate

Zara Inditex
09.2020 - 01.2025

Pet Sitter

Self-employeed
12.2016 - 12.2024

Associate of Arts - Fashion Merchandise

Academy of Art University

High School Diploma -

East Side High School

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