Rebeca Tirado
Erie,PA
Summary
Certified professional CHW with a solid background in community health and wellness. Demonstrates strong ability to engage with diverse populations, provide education, and support health initiatives. Skilled in team collaboration, adaptable to changing needs, and consistently achieves impactful outcomes. Known for effective communication, problem-solving, and empathy in delivering patient-centered care.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Community Health Worker
Primary Health Network
07.2023 - Current
- Assisted clients in accessing healthcare resources and services.
- Educated community members on health promotion and disease prevention.
- Collaborated with healthcare providers to coordinate care for patients.
- Maintained accurate records of client interactions and services provided.
- Supported outreach efforts to raise awareness of health programs available.
- Engaged with diverse populations to foster trust and improve health outcomes.
- Participated in training sessions to enhance knowledge of community health issues.
- Advocated for clients by connecting them with social support services available in the community.
- Addressed patient concerns and provided support to vulnerable demographics.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Collaborated with local organizations to expand health services and resources.
- Enhanced community health awareness by organizing and leading informative workshops on preventive care and healthy living practices.
- Supported families in navigating healthcare systems, improving their ability to obtain necessary medical care and social services.
- Conducted home visits for elderly and disabled clients to monitor health status and ensure adherence to prescribed treatment plans.
- Helped vulnerable individuals navigate complex healthcare system.
- Monitored and documented participants' progress toward individualized health goals.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
Medical Front Office Assistance
Primary Health Network
09.2018 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed front desk operations, ensuring efficient patient check-in and check-out processes.
- Reviewed and updated patient information in database for accuracy.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Greeted visitors and patients upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Associate of Biblical Studies - Theological Studies
A.I.C.
Buffalo, NY06-2003
High School Diploma -
McDowell Senior High School
Erie06-1999
Skills
- Organized and detail oriented
- Schedule management
- Health education
- HIPAA guidelines
- Public outreach
- Community-based resources
- Referral coordination
- Motivational interviewing
- Service coordination
- Home visiting
- First aid training
- Schedule coordination
- Microsoft office proficiency
- Resource advocacy
- Encounter documentation
- Healthcare advocacy
- CPR and first aid
- Multitasking
- Problem-solving
- Active listening
- Community education
- Community outreach
- Health service referrals
- Excellent communication
- Critical thinking
- Individual and community advocacy
- Flexible schedule
- Client and community service
- Community relations
- Group discussions
- Spanish fluency
- Public speaking
- Electronic medical record software
- Informational brochures distribution
- Adaptability and flexibility
- Team collaboration
Certification
- Certified Community Health Worker, Northwest PA AHEC - 5/7/2024
Languages
Spanish
Native or Bilingual
Timeline
Community Health Worker
Primary Health Network
07.2023 - Current
Medical Front Office Assistance
Primary Health Network
09.2018 - 07.2023
Associate of Biblical Studies - Theological Studies
A.I.C.
High School Diploma -
McDowell Senior High School
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