Rebeca Urbina
Miami,FL
Summary
A skilled and dedicated Registered Nurse with 22 years of experience and a track record providing quality, patient-centered care at hospitals, facilities, and at home. Diversely experienced; comprehensive background in ICU, PCU, Med/Surg/Telemetry, Hospice/Palliative nursing, and developing start-up programs. Seeking a challenging position in a renowned health organization to utilize my skills and proficiency to the fullest.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Associate Nurse Manager ICU
Jackson North Medical Center
05.2022 - Current
- A strong patient advocate and customer service expert.
- Work to improve employee engagement through collaboration; holds staff accountable, meets one on one with staff, and frequently acknowledge team members for great performance.
- Promotes excellence by participating in the education, evaluations, and coaching plans directed by department leadership.
- Responsible for daily audits as required by the Nursing Director.
- Participates in and initiates the corrective action process when necessary and ensures that policies are fairly and consistently enforced as evidenced by active involvement in a least one policy or process improvement committee.
- Responsible for the growth and development of employees and daily operation of assigned shifts, including strategic succession plan.
- Develop and maintain positive relationships with all providers, and act as an effective resource for staff and other members of the healthcare team.
- Responsible for Nurse Leader Rounding.
- Direct patient care, monitoring signs and symptoms; and addressing the same.
- Working with the interdisciplinary team to support plan of care.
- Knowledge of cardiac drips, sedation, and ventilators.
- Completes monthly schedules to ensure adequate staffing based on patient care, acuity, and workforce targets.
- Answer to rapid responses and Code Blue in different Units.
Admissions Manager
Amedisys Hospice
07.2020 - 05.2022
- Responsible for coordination of referral to admission process.
- Getting all of the pt's information, payor source, Physician orders, and documentation of eligibility.
- Supervise the admissions team and develop processes to ensure that eligible patients receive care.
- Coordinate referral to admission process from initial inquiry to scheduling admissions and processing of completed paperwork in conjunction with the Admissions Coordinators.
- Coordinate scheduling of personnel for on-site information gathering, patient evaluations, patient consents, and admissions.
- Responsible for the timely transition of referrals into admissions identifying barriers and solving customer service and other issues through partnership with the clinical and operations team.
- Responsible for the morning stand-up meeting that applies to the daily census, referrals, admissions, referrals pending, non-admits, discharges, GIP, Continuous Care, respite, and any issues/concerns relating to the intake process.
- Prepare an end-of-day report, that shows day-to-day referrals, admissions, first-time Medicares, live d/c, deaths, and revocations.
- This report is done daily to reflect the month's activities.
- Reports that track statistics and trends for Regional Director of Operations, Regional Manager of Business Development, Business Development, and Director of Operations.
- Ensure effective building relationships with referral sources and the community
- Educate staff and referral sources in the intake process.
- Assist with the coordination and presentation of contracts to different facility administrators for possible collaboration of patient services
- Provide in-services to Physicians, Clinics, ALF's, Nursing Homes, and Hospital from a clinical stand point.
- Contacting Physicians to develop partnerships and to work together in different scenarios, such as GIP's
- Ride alongs with Marketers to help them get comfortable in their territories, assist and train them in crucial conversations.
ICU RN/Progressive Care Unit Clinical Coordinator
Poinciana Medical Center
12.2017 - 02.2021
- Provides daily clinical and departmental leadership, oversight, and operational control to nursing.
- A strong patient advocate and customer service expert.
- Promotes excellence by participating in the education, evaluations, and coaching plans directed by department leadership.
- Responsible for daily audits as required by Nursing Director (ex: CHG baths).
- Responsible for doing Nursing and CNA schedules.
- Preparing Nursing shift assignments by patient acuity level.
- Responsible for Nurse Leader Rounding, greeting new admissions to the floor, and seeing patients before discharge.
- Direct patient care, monitoring signs and symptoms; addressing the same.
- Working with interdisciplinary team to support plan of care.
- Knowledge of cardiac drips, sedatives and ventilators.
- Answer to rapid responses in different Units.
Clinical Instructor
Orlando Medical Institute
05.2019 - 01.2020
- Supervise all clinical activities and working of all student nurses and administer and present all content for formal classroom.
- Oversee all activities of patient care and ensure optimal level of care in clinical setting and participate in various education programs and ensure compliance to all lesson plans.
- Assist all student nurses to adjust to the trainee group and ensure optimal work performance in assigned ward to meet all customer objectives and train all students to minimize infection and contamination.
- Train all students to identify signs of patient health deterioration and clinical equipment malfunction to ensure the achievement of all course objectives.
- Coordinate with students and manage all communication with same and provide optimal level of training through practical training.
- Prepare all student assignments and ensure compliance with all academic course programs and evaluate the performance of all trainees in clinical training.
- Organize group conferences to assist all students and trainees in sharing all clinical experiences and assist all instructors in preparing appropriate classroom instructions for all nurses and provide training on all clinical technical procedures.
- Develop and maintain good professional relations with students and employees of nursing schools and participate in all processes.
- Train and provide feedback to all nursing students to ensure optimal quality of work and provide consultation to various nurses for nursing education programs.
Progressive Care Unit RN/Charge Nurse
St. Cloud Regional Hospital
12.2015 - 12.2017
- Sound, ethical, and independent decision-making ability consistent with medical protocols.
- Evaluate pt care needs, prioritize treatment, and maintain patient flow.
- Disciplined, energetic who quickly establishes rapport with patients, families, and colleagues.
- Accurately document all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
- Utilize strong assessment skills to determine necessary patient care.
- Provide nursing care to cardiac patients on step down unit.
- Monitor individuals according to standard procedures for postoperative cardiac patients, using techniques as cardioversion, EGD, bronchoscopy, TEE, cardiac catheterization, PEG placements, and other procedures.
- Consult with physicians, families, therapists, and other pertinent personnel regarding patient health, discharge readiness, and expectations as part of ongoing recovery.
- As Charge Nurse responsible in doing Nursing and CNA assignments.
- Rounding in each patient room to verify that Nurses/CNA's are rounding every hour, covering pt's needs, discussing POC, and providing bedside shift reports.
- Re-inforce the importance of adequate charting and that POC's are done correctly and up to date.
- Responsible for narcotic count and emergency cart (crash cart).
- Responsible that all rooms are clean and organized.
- Support the staff with patient's immediate needs.
Inpatient Unit Director
Seasons Hospice
01.2012 - 08.2015
- 10 bed unit opened on May 28, 2013.
- Responsible before the opening of doing the complete set up.
- For example; contracting with pharmacy; DME company, housekeeping, linens, meal services, etc.
- Responsible for the overall operations and clinical compliance.
- Hire, train, orient, supervise, and evaluate qualified Hospice interdisciplinary team personnel.
- Ensure that all patient/family services comply with federal, state, and local regulatory requirements and with accepted professional standards.
- Establish, implement, and evaluate goals and objectives for inpatient services that meet and promote hospice standards of quality and contribute to the total organization and philosophy.
- Provide daily direction to the team, including all scheduling, care planning, documentation, productivity, and all other patient care operations to include direct patient care when staffing issues arise.
- Conduct the interdisciplinary team meetings, maintains appropriate documentation, or designate these functions to a qualified team member.
- Communicate as needed with all members of the team, the patient/family, the Medical Director, Director of Clinical Operations and others involved in the care of the patient to facilitate optimal care of patients/families.
- Oversee and actively participate in communication with referral sources to educate on appropriate referrals and efficient transfer of patients to the unit.
- Manage all patient care expenditures at the Inpatient Unit including but not limited to labor, pharmacy, DME, medical supplies, dietary, unit maintenance, and patient transportation.
- Respond to customer complaints regarding patient care and assure all complaints are handled in accordance with Company policies and procedures and/or legal compliance requirements.
Patient Care Manager/Case Manager
Odyssey/Gentiva Hospice
01.2007 - 01.2012
- Provide education to the patient, family, caretaker and care providers to support the established goals and objectives.
- Responsible for case presentation at interdisciplinary team meetings.
- Provide direct patient care in accordance with the policies and standards of the organization.
- Ensure individualized and appropriate hospice plan of care through efficient use of the interdisciplinary team.
- Plan, provide, and evaluate patient-centered nursing care provided to meet hospice patient needs.
- Ensured appropriateness of patient admissions and discharges.
- Responsible for coordinating and managing the daily workload of assigned staff to meet the clinical requirements of hospice patients and their families.
- Handled the tasks of managing patient care expenses within the established guidelines.
- Provide guidelines and monitor the performance of hospice care staff.
- Improved patient satisfaction by implementing personalized care plans and conducting regular followups.
- Enhanced staff efficiency through comprehensive training programs and performance evaluations.
Staff Nurse/ Charge Nurse - Med/Surgery-Telemetry Unit
VA Medical Center
01.2004 - 01.2007
- Assign accounts of patients, patient care, and staff care to the team members.
- Ensure that patients receive the care needed at the time of hospitalization.
- Maintained a calm, caring, and positive environment throughout the shift time.
- Responsible for the close monitoring of patient's pre and post-operative, for example open heart, MI screening, cardiac and peripheral diagnostic procedures, orthopedic sx and procedures, etc.
- Handles the queries and problems of the patient and families.
Staff Nurse-Med/Surgery Unit
Hospital San Pablo
01.2002 - 01.2004
- Responsible for providing the head charge on a 40-bed of surgical unit.
- Responsible for providing the therapies and treatments on scheduled time.
- Coordinated the discharge planning, home care, and therapies.
- As a primary nurse care communicated with the doctors and senior healthcare authorities.
- Dealt with the patient and the patient's family for the formalities of the hospital.
- Increased employee productivity by implementing efficient work processes and time management strategies.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
Master of Science in Nursing- Family Nurse Practitioner -
Florida National University
Hialeah, FL08.2023
Bachelor's Degree in Nursing Science -
Interamerican University of PR
Cupey, PR01.2002
Skills
- ACLS
- BLS
- Telemetry
- Fully Bilingual (English-Spanish)
- Possess good communication and management skills
- Experience in ICU, PCU, med/surg/telemetry, hospice and palliative care
- Computerized charting
- Culturally Sensitive
- Possess positive qualities in developing and generating quality patient care
- In-depth knowledge of nursing supervisory and developing nursing talent
- Possess good communication and interpersonal skills
- Goal-oriented and excellent team player
Accomplishments
The National Society of Leadership and Success
Certification
The American Academy of Nurse Practitioners Certification- January 4, 2024
FL APRN License number: 11030574
RN License number: 9222924
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Associate Nurse Manager ICU
Jackson North Medical Center
05.2022 - Current
Admissions Manager
Amedisys Hospice
07.2020 - 05.2022
Clinical Instructor
Orlando Medical Institute
05.2019 - 01.2020
ICU RN/Progressive Care Unit Clinical Coordinator
Poinciana Medical Center
12.2017 - 02.2021
Progressive Care Unit RN/Charge Nurse
St. Cloud Regional Hospital
12.2015 - 12.2017
Inpatient Unit Director
Seasons Hospice
01.2012 - 08.2015
Patient Care Manager/Case Manager
Odyssey/Gentiva Hospice
01.2007 - 01.2012
Staff Nurse/ Charge Nurse - Med/Surgery-Telemetry Unit
VA Medical Center
01.2004 - 01.2007
Staff Nurse-Med/Surgery Unit
Hospital San Pablo
01.2002 - 01.2004
Master of Science in Nursing- Family Nurse Practitioner -
Florida National University
Bachelor's Degree in Nursing Science -
Interamerican University of PR
The American Academy of Nurse Practitioners Certification- January 4, 2024
FL APRN License number: 11030574
RN License number: 9222924
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