Rebeca Vela
Mercedes,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Church Usher/ Center of Information
Catedral Del Valle
03.2021 - Current
- Enhanced congregant experience by efficiently managing seating arrangements and ensuring a welcoming environment.
- Assisted in maintaining a safe and orderly atmosphere for worship services, contributing to a positive experience for attendees.
- Provided excellent customer service to church members and visitors, addressing concerns and inquiries with empathy and professionalism.
- Collaborated with other ushers to effectively manage the flow of traffic during services and special events.
- Assisted children to their correct destinations, oversee their needs are being maintained, and assist with any other concerns they have.
Center of Information
Catedral Del Valle
03.2021 - Current
- Assist with the information is handed to the correct person, give out any information they are looking for, and helping out filling out the forms correctly.
- Assist the community in right direction for the information they need
- Keep track of the events, what is needed in the events, have a list of everything that is going on to pass the information correctly to one of our members.
- Assist with children, making sure that they are not in harmful way and keeping eye on them at all times to help out their caregivers.
- Keep forms filed, make sure we have enough applications available for members, and be ready to help out they don't understand or filing out the information.
Assistant Retail Store Manager
7-eleven Convenience Store
07.2017 - 11.2023
- Improved store sales by implementing effective merchandising strategies and optimizing floor layouts.
- Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
- Streamlined inventory management with organized stockrooms and accurate recordkeeping.
- Increased employee productivity by developing comprehensive training programs and providing ongoing support.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Hostess/Waitress
Formacio Pizzeria
07.2016 - 07.2017
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
No Degree - Nursing
The University of Texas Rio Grande Valley
Edinburg, TXNo Degree - EMT
Emergency Education Training Center
La Feria, TX01.2019
High School Diploma -
Mercedes High School
Mercedes, TX05.2012
Skills
- Professional Appearance
- Discretion and Confidentiality
- Conflict resolution
- Effective communication
- Empathy and compassion
- First aid knowledge
- Team player attitude
- Active listening
- Positive attitude
- Reliability and punctuality
- Emergency Response
- Teamwork and Collaboration
- Youth Ministry Support
Languages
Spanish
Native or Bilingual
Timeline
Church Usher/ Center of Information
Catedral Del Valle
03.2021 - Current
Center of Information
Catedral Del Valle
03.2021 - Current
Assistant Retail Store Manager
7-eleven Convenience Store
07.2017 - 11.2023
Hostess/Waitress
Formacio Pizzeria
07.2016 - 07.2017
No Degree - Nursing
The University of Texas Rio Grande Valley
No Degree - EMT
Emergency Education Training Center
High School Diploma -
Mercedes High School
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