Summary
Overview
Work History
Education
Skills
References
Timeline
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Rebecca Albrechtsen

Queen Creek,Arizona

Summary

Customer-oriented sales professional with years of experience building relationships, cultivating partnerships and revealing customer needs to deliver solutions. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Sales Advisor

Best Buy
Mesa, AZ
05.2021 - Current
  • Provided customers with information on products and services available.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Resolved customer complaints in a timely manner.
  • Answered manager calls for customers when scheduled managers were busy.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
  • Placed orders, answered customer questions, and solved order issues in-person, through email and over phone to maximize customer service.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases or warranties.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Operated register, handled cash and processed credit card transactions, and balanced cash drawers at the end of each shift.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Summer Nanny

Lindsey Leo
Queen Creek, Arizona
03.2020 - 08.2020
  • Performed light housekeeping duties related to childcare, such as washing dishes used by the kids or tidying up after them.
  • Maintained an orderly and clean environment for the children.
  • Prepared nutritious meals and snacks for the children.
  • Instructed proper hygiene habits to promote healthy living among children.
  • Took children on educational outings such as trips to museums or parks.
  • Organized activities that develop the physical, social, and intellectual growth of children.
  • Developed positive relationships with parents and guardians through open communication regarding their child's progress.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.

Infant Nanny

Sam Broughton
Queen Creek, Arizona
05.2019 - 10.2019
  • Changed diapers regularly and provided proper diapering techniques to ensure safety of the infant.
  • Monitored and assisted with ostomy bag after the infant's surgeries.
  • Administered medication as needed to ensure the infant's health.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth especially after stress-inducing surgeries.
  • Assisted parents in establishing and maintaining routines for the infant, including feeding, bathing, and bedtime.
  • Provided stimulating activities to encourage physical, social, emotional and cognitive development.
  • Bathed and dressed baby, and prepared bottles and feeding equipment.

Education

High School Diploma -

Benjamin Franklin High School
Queen Creek, AZ
05-2023

Skills

  • Customer Service Experience
  • Sales Experience
  • Order Processing and Scheduling Appointments
  • Cash Handling Accuracy
  • Complex Problem-Solving
  • De-Escalation Techniques
  • Leadership
  • Calm Under Pressure
  • Analytical Thinking
  • Attention to Detail
  • Organization and Time Management
  • Dependable and Responsible
  • Multitasking and Prioritization
  • Telephone Etiquette
  • Computer Skills
  • Tech Support

References

References available upon request.

Timeline

Sales Advisor

Best Buy
05.2021 - Current

Summer Nanny

Lindsey Leo
03.2020 - 08.2020

Infant Nanny

Sam Broughton
05.2019 - 10.2019

High School Diploma -

Benjamin Franklin High School

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Rebecca Albrechtsen