Dynamic and detail-oriented professional with a diverse background in administrative support, customer service, and operations. Skilled in managing calendars, preparing documents, and maintaining confidentiality. Known for delivering exceptional client service and optimizing processes to enhance efficiency.
• Facilitated seamless event execution by coordinating client and vendor calendars.
• Conducted thorough research to prepare vital documents, reports, and presentations.
• Managed confidential client information and contracts with utmost discretion and care.
• Enhanced customer satisfaction by delivering exceptional service and efficiently managing inquiries.
• Implemented inventory management practices to reduce waste and optimize resource utilization.
• Conducted case and contact investigations to limit COVID-19 spread in community.
• Provided guidance on isolation protocols and resource access for affected individuals.
• Assisted COVID-19 patients during emergencies by contacting services promptly and elivered calming support to patients until first responders arrived.
• Enhanced aesthetic appeal by contributing to team vinyl wrap projects.
• Facilitated customer understanding of vehicle features through tailored post-sale demonstrations.
• Maintained efficient operations by accurately processing service and parts transactions, reducing wait times.
Mobile Technical Training | South Hackensack, NJ, March 2018