Rebecca Areizaga
Summary
Detailed coordinator committed to never letting vital requests or documents go unprocessed. Diligent tracker of patient outcomes and caretaker feedback. Incorporates empathetic communications with professional best practices to satisfy plan members and business goals alike.
Overview
24
24
years of professional experience
Work History
Coordinator/ Authorization Specialist
Optum Health /United HC
01.2020 - 10.2024
- Create patient referrals and Authorizations coordinating Care and Appointments
- Liaised between clients and vendors and maintained effective lines of communication.
- Care Management post hospital care DME, Physical therapy (home health - hospice)
- Run weekly spreadsheets (CNR B Consults not received for medical management) that tracks outstanding Referrals
- Coordinate care with IN Network providers keeping Cost low and managing patient care.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Surgery Prior Auth
Sight 360-Eye Associates Of Pinellas
10.2023 - Current
- Managed high-volume caseloads, prioritizing urgent requests to ensure prompt service delivery for 5 surgeons.
- Maintained consistent follow-up on status of prior authorization requests.
- Expedited approval process by developing strong relationships with insurance companies and key stakeholders.
- Created centralized database for all incoming referrals, streamlining communication between departments.
Patient Coordinator /Medical Assistant
Pinellas Cancer Center
02.2019 - 12.2019
- Collaborated with other health care professionals to coordinate patient care
- Prepared and filed medical paperwork, including insurance forms and medical claims
- Assisted healthcare providers in examining and treating patients, including setting up examination rooms and preparing patients for exams
- Backup Medical assistant, front desk, medical records chemo and Office prior auth.
Patient Coordinator/Medical front desk
Orthotic and Prosthetic center
05.2016 - 09.2018
- Scheduled patient appointments and managed the flow of the clinic to ensure efficient patient care
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Performed administrative duties such as scheduling appointments, billing, and insurance claims processing
- Assisted with the preparation of financial statements, resulting in a more accurate and timely financial reporting process.
Field Service Scheduler
Baxter Health Care
01.2001 - 02.2008
- Dispatching for 84 Field service engineers across the US
- Creating Purchase order each call
- Order Parts and coordinating delivery time
- Customer Service for both At home Peritoneal dialysis patients and for contracted hospitals.
Education
Medical Assistant -
Everest University
Clearwater, FL05.2011
General Diploma -
Lealman Adult Edu
St. Petersburg, FL06.2006
Skills
- Adaptability
- Leadership Skills
- Communication Skills
- Microsoft Excel
- Word
- Outlook
- Power Point
- Insurance Verification
- Medical Office Experience
- EMR Systems
- Teamwork and Collaboration
- Customer Service
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Surgery Prior Auth
Sight 360-Eye Associates Of Pinellas
10.2023 - Current
Coordinator/ Authorization Specialist
Optum Health /United HC
01.2020 - 10.2024
Patient Coordinator /Medical Assistant
Pinellas Cancer Center
02.2019 - 12.2019
Patient Coordinator/Medical front desk
Orthotic and Prosthetic center
05.2016 - 09.2018
Field Service Scheduler
Baxter Health Care
01.2001 - 02.2008
Medical Assistant -
Everest University
General Diploma -
Lealman Adult Edu
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