Rebecca Arling
Warwick,RI
Summary
With a proven track record at UPS, I excel in workplace cleanliness and package handling, enhancing operational efficiency. As an Inside Sales Manager at Pro Tool and Supply, I significantly boosted sales through exceptional relationship-building and strategic leadership. My adeptness in heavy lifting and interpersonal skills ensures top-notch service, driving repeat business and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Package Handler
UPS
Warwick, RI
07.2024 - Current
- Organized packages according to type, size, destination, and other specifications.
- Labeled parcels accurately according to company guidelines.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Maintained clean and organized work area, adhering to safety standards.
Inside Sales Manager
Pro Tool and Supply
Brockton, MA
07.2015 - Current
- Directed and coordinated products, services and sales activities.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Monitored employee productivity and motivated team to meet daily goals.
- Established strong relationships with key customers by providing timely responses to inquiries, addressing concerns and resolving issues quickly.
- Supported sales team members to drive growth and development.
- Communicated with repeat customers to build long-term relationships.
- Organized trade shows and events as part of the company's outreach efforts.
- Resolved customer complaints regarding sales and service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed household errands and other essential duties.
Car Salesperson
Flood Ford East Greenwich
East Greenwich, RI
02.2011 - 06.2015
- Followed up with customers to build long-term relationships and successful referrals.
- Educated customers about sales processes, warranty requirements and service standards.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Conducted test drives for prospective buyers.
- Provided follow-up customer service after a car sale was completed.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Placed special orders or called other stores to find desired items.
Education
High School Diploma -
Pilgrim High School
Warwick, RI06-2002
Skills
- Heavy lifting
- Workplace cleanliness
- Label reading
- Package loading
- Sorting packages
Timeline
Package Handler
UPS
07.2024 - Current
Inside Sales Manager
Pro Tool and Supply
07.2015 - Current
Car Salesperson
Flood Ford East Greenwich
02.2011 - 06.2015
High School Diploma -
Pilgrim High School
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