Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Arnold

Summary

Dynamic professional with a proven track record in budget management and empathetic patient care, honed at Bernhoft Center for Advanced Medicine and in private residences. Excelled in expense coordination and delivering exceptional customer service, enhancing household operations and patient experiences. Skilled in Quickbooks, EMR, and fostering positive environments.

Overview

10
10
years of professional experience

Work History

Household Manager

Self Employed
08.2019 - Current
  • Performed cleaning and organization duties.
  • Managed financial operations for household of 4 members.
  • Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
  • Scheduled appointments for medical, dental, and self-care needs.
  • Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
  • Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
  • Planned youth activities to foster intellectual and emotional development.

Front Desk Medical Receptionist

Bernhoft Center for Advanced Medicine
01.2015 - 07.2019
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
  • Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided administrative support to medical staff, assisting with various clerical tasks as needed.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.

Home Health Aide

Private Residence
06.2014 - 06.2017
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Followed nutritional plans to prepare optimal meals.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

Education

Certified Nursing Assistant/Home Health Aide

Ventura Training Institute
Oxnard, CA
09.2013

High School Diploma -

Ventura High School
Ventura, CA
06.2011

Skills

  • Health and wellness experience
  • Expense coordination
  • Appointment Scheduling
  • Budget Management
  • Childcare experience
  • Calendar Management
  • Empathy
  • Phone and email expertise
  • Customer Service
  • Experience with Quickbooks and EMR

Timeline

Household Manager

Self Employed
08.2019 - Current

Front Desk Medical Receptionist

Bernhoft Center for Advanced Medicine
01.2015 - 07.2019

Home Health Aide

Private Residence
06.2014 - 06.2017

Certified Nursing Assistant/Home Health Aide

Ventura Training Institute

High School Diploma -

Ventura High School

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Rebecca Arnold