Self-directed, organized administrative professional with strong leadership and interpersonal communication skills. Possess 8 years of classroom management experience with a reputation for playing a key support role to teachers in a responsive, highly empathetic, and flexible manner. Able to mediate conflict and respond to crises calmly yet efficiently in deadline-driven, fast-paced environments. Possess strong interpersonal skills rooted in empathy and respect. Experience with multi-tasking an array of responsibilities while demonstrating intuition, attention to detail and the ability to solve problems and manage complex projects. Dedicated to process improvement and well-versed in revising and implementing best practices to drive completion of projects. Well-versed in managing communication between trainers and participants.