Rebecca Ashley
Upton,KY
Overview
7
7
years of professional experience
Work History
Cashier
Tractor Supply Company
Munfordville, KY
08.2021 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Count the money I was given by the customer, and when handed the money back to ensure correct.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Multitask with answering the phone and helping check out a customer.
- Help any coworker needing the help long enough, I am able to with what is needed.
- Helped with purchases and signed customers up for rewards program.
Wait Staff Member
Laura's Stock Yard
Bowling Green, KY
11.2017 - 09.2021
- I worked here after the Brownsville restaurant burned, and I was there for 3 years.
- Waited tables, ensuring the best service I could.
- Handle customers who were unhappy, making the situation better.
- Filled the bar with food, keeping full.
- Worked at Texas Roadhouse, Bertie's Ice Cream, and Best Way Pizza.
- Been in the helping customers for a long time with food, and then went to retail.
- I love helping customers, and seeing them daily.
- I am a people person, and love to greet each person who comes in.
- I love helping customers get the best options they need.
- I can explain what is going on to the customer. Such as TSC credit cards, Power Plus, and just signing up for rewards.
Education
High School Diploma -
Edmonson County High School
Brownsville, KY05-2021
Skills
- Product Recommendations
- Drawer balancing
- Customer Assistance
- ID Verification
- Customer Service
- Payment Processing
- Cash Register Operation
- Cash Handling
- Payment Collection
- Returns processing
- Issue Resolution
- Customer Relations
- Ordering and stocking
- Money Handling
- Currency counting
- Cash Drawer Balancing
- Staff Training
- Scanner operations
- Check on hand counts
- Written and verbal communication
- Stock what is needed
Timeline
Cashier
Tractor Supply Company
08.2021 - Current
Wait Staff Member
Laura's Stock Yard
11.2017 - 09.2021
High School Diploma -
Edmonson County High School