Rebecca Babcock
Englewood,CO
Summary
Seeking job to gain work experience and financial independence. Authorized to work in the US for any employer Personable and dedicated Customer Service Representative with extensive experience in a machine stop and customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Manager, Projects
Sargent Bubbles
Centennial, CO
05.2020 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Initiated new projects that resulted in increased productivity across all departments.
Lead Estimator/Technical Support/Inside
Omni-X USA
Englewood, CO
10.2020 - 06.2023
- Quoting estimator for Machine shop
- Communicating and building customer relations
- Assisting engineers and machinists when needed
- Order Entry
- Technical support for customers on tooling they have purchased
Doordash Driver
DoorDash - Englewoodco
03.2019 - 01.2021
- Drove 300 miles per week
- Picked up and delivered food
- Performed light vehicle repairs
Assisting lead
Allied Global
Thornton, CO
05.2020 - 11.2020
- Teacher with infants to 6 years old, Outbound sales position
- Top performer/seller
Caregiver
AlphaBest
Englewood, CO
10.2017 - 10.2020
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Assisted with meal planning to meet nutritional plans.
Customer Service Representative
HCL Americas
Highlands Ranch, CO
07.2019 - 03.2020
- Call center, answering calls, greeting candidate’s, customer service and scheduling exams in a quick yet notably effective and friendly manor.
Driver
NAPA Auto Parts
Lakewood, CO
03.2018 - 06.2018
- Provided timely, correct part deliveries to customers, efficient route planning, kept work truck clean/ maintained (kept up with necessary maintenance), trained to do cash register in store, unloaded some shipments.
Coach
A+ Athletics
01.2018 - 04.2018
- Teaching kids excellent leadership, communication, problem solving and organizational skills
- Ability to motivate players and inspire excellence
- Creating detailed lesson plans to execute above morals
- Friendly demeanor and good with children
- Male focused gym.
Cashier/Customer Service
Target
10.2017 - 01.2018
- Customer service, bagging, checking/cash register, retrieving carts, light stocking and money handling and cleaning.
Cashier/Front End
Walmart
Highlands Ranch, CO
04.2016 - 05.2017
- Customer service, bagging, checking/cash register, money handling, retrieving carts, heavy stocking, break down and process loads, and cleaning.
Clerical
Magpies Ritual
Centennial, CO
01.2014 - 04.2017
- Customer service, entering data into a computer, filing records, sending and receiving faxes, answering telephone calls, relaying messages to manager in a timely fashion, outgoing messages to clients, shipping, packaging, labeling, inventory management, web design, and friendly/positive attitude.
Gymnastics Coach
Adrenaline Gymnastics
Centennial, CO
08.2015 - 08.2016
- Teaching kids excellent leadership, communication, problem solving and organizational skills
- Ability to motivate players and inspire excellence
- Creating detailed lesson plans to execute above morals
- Friendly demeanor, positive attitude, very patient, good with children
- Ran open gyms
- Cleaned after classes
- Female oriented classes.
Clerical
Gary Chambers CPA
Denver, CO
01.2014 - 01.2016
- Kept office records organized and supplies well-stocked for optimal team performance.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Created reports and other types of documentation, which often contained sensitive and confidential data.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Education
Colorado's Finest Alternative High School
05.2017
Skills
- Critical Thinking
- Problem-Solving
- Teamwork and Collaboration
- System Configuration Changing
- Technical Documentation
- Software Updates
- Attention to Detail
- Account Administration
- Multitasking and Prioritization
- Customer Service
- Tracking and Documentation
- Microsoft Windows and Office
- Technical Troubleshooting
Timeline
Lead Estimator/Technical Support/Inside
Omni-X USA
10.2020 - 06.2023
Manager, Projects
Sargent Bubbles
05.2020 - Current
Assisting lead
Allied Global
05.2020 - 11.2020
Customer Service Representative
HCL Americas
07.2019 - 03.2020
Doordash Driver
DoorDash - Englewoodco
03.2019 - 01.2021
Driver
NAPA Auto Parts
03.2018 - 06.2018
Coach
A+ Athletics
01.2018 - 04.2018
Caregiver
AlphaBest
10.2017 - 10.2020
Cashier/Customer Service
Target
10.2017 - 01.2018
Cashier/Front End
Walmart
04.2016 - 05.2017
Gymnastics Coach
Adrenaline Gymnastics
08.2015 - 08.2016
Clerical
Magpies Ritual
01.2014 - 04.2017
Clerical
Gary Chambers CPA
01.2014 - 01.2016
Colorado's Finest Alternative High School
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