Rebecca Baker
Palm Coast,FL
Summary
Personable and dedicated with extensive experience in customer service. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
7
7
years of professional experience
Work History
Preschool Teacher
Lafayette Baptist Church WeeCare
Fayetteville, NC
08.2007 - 12.2010
- Organized educational materials and resources to create an engaging learning environment.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Developed lesson plans that incorporated creative teaching techniques.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Attended professional development workshops to stay current on best practices for early childhood education.
Sales Associate/Assistant Store Manager
Limited Too
Fayetteville, NC
07.2005 - 08.2006
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Receptionist
Edwards and Pechmann, Inc., CPAs
Fayetteville, NC
10.2003 - 05.2005
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Bachelor of Arts - Interior Design
Appalachian State University
Boone, NC05-2007
Associate of Arts - General Studies
Fayetteville Technical Community College
Fayetteville, NC05-2003
Skills
- Excellent customer service skills
- Well organized and a perfectionist
- Hard working and efficient
- Dependable and honest
Timeline
Preschool Teacher
Lafayette Baptist Church WeeCare
08.2007 - 12.2010
Sales Associate/Assistant Store Manager
Limited Too
07.2005 - 08.2006
Receptionist
Edwards and Pechmann, Inc., CPAs
10.2003 - 05.2005
Bachelor of Arts - Interior Design
Appalachian State University
Associate of Arts - General Studies
Fayetteville Technical Community College
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