Summary
Overview
Work History
Education
Skills
Experienced with Microsoft Office tools, Ability to type over 100WPM with 95% accuracy
Timeline
Generic

Rebecca Baker

2169 Maryhill St SE,WA

Summary

Dynamic sales and marketing professional with over 12 years of experience, specializing in customer service, sales and multitasking. Elevated Tan Republic's in-store revenue by 50% through exceptional sales strategies and client relations. Proven track record in team leadership, problem-solving, and critical thinking, with a knack for surpassing sales goals and enhancing team performance. I am a natural born leader, looking to find a career to stay in long term that has better benefits for my young family. I have a special needs son, so some flexibility and understanding in scheduling is important due to unique circumstances, but I believe my work performance and qualities I bring to a job compensate for this. Thank you so much for your consideration!

Overview

8
8
years of professional experience

Work History

Sales Associate

Tan Republic - Wenatchee West
08.2024 - Current

Responsible for providing luxurious customer service to customers, maintaining salon cleanliness and orderliness, maintaining daily, weekly and monthly sales goals, as well as managing tasks as appointed by ownership.

From beginning to end, a customer's experience in our salon depends on our ability to relate to them, educate them, provide knowledgeable information, and ultimately to increase business revenue by selling products and services. Since beginning at Tan Republic, I have been responsible for 50% of the salon's in-store revenue while working less than 20 hours a week.

Sales Associate

Desert Sun Tanning Salon
11.2021 - 07.2024

During my time with Desert Sun, I was responsible for multitasking to ensure all facets of the job were completed during my shift. These duties and responsibilities included but are not limited to: managerial duties, janitorial duties, customer service, sales, cash handling, deposits, banking, and scheduling.

I worked part-time hours, and during my first full year at Desert Sun, I was top 10 company wide, bringing in over $100,000 of in store revenue based solely on products and services. I attribute this success to my ability to provide outstanding customer service to my clients.

Sales & Marketing Manager

Tan Republic - Lacey
01.2021 - 11.2021

Starting as a part-time sales associate, I worked my way up into a management position due to my reliability, performance, and ability to connect with our customers due to my customer service experience.

As the Sales and Marketing Manager, I was responsible for, but not limited to: all of the new-hire training, creating documents to aid in our sales training, product training for current employees and new-hires, as well as managing and maintaining all of our social media and marketing.

Private Nanny

Undisclosed
01.2019 - 12.2020

While my children were young and before they were school-aged, I decided to nanny in order to have income for my family while still being able to stay home and raise my kids.

I worked for a private family full time caring for 2 boys and everything that entailed.

911 Emergency Dispatcher

Yakima County Sheriff's Office
12.2016 - 02.2017

I was responsible for: answering both emergency and non-emergency phone calls into the Sheriff's department and sending out deputies to respond to the calls for service. We were required to be professional at multi-tasking, because most of the time we were answering a multi-line phone system while simultaneously being in radio communication with our deputies on duty.

I worked with highly sensitive information, had to pass a criminal background check as well as a polygraph in order to get the job, which I passed with no issues.

Education

Bachelor of Arts - Sociology/Law & Justice

Central Washington University
Ellensburg
06-2014

Skills

    -Excellent customer service (12 years of experience)

    -Excellent reliability and communication

    -Excellent ability to multi-task and self motivate

    -Excellent ability to work independently as well as in a team environment

    -Excellent problem-solving and critical thinking skills

    -Excellent time management skills and prioritization of duties

    -Ability to learn quickly, educate myself until I am an expert in my duties, ask questions when I am unsure, while retaining the ability to be proficient and professional

Experienced with Microsoft Office tools, Ability to type over 100WPM with 95% accuracy

Proficient exposure and use of Microsoft Office i.e. Microsoft Word, Microsoft Powerpoint, Excel, etc. I also have the ability to type over 100 WPM with 95% accuracy - which comes in handy when dealing with clerical work, as I am able to work both quickly and efficiently.

Timeline

Sales Associate

Tan Republic - Wenatchee West
08.2024 - Current

Sales Associate

Desert Sun Tanning Salon
11.2021 - 07.2024

Sales & Marketing Manager

Tan Republic - Lacey
01.2021 - 11.2021

Private Nanny

Undisclosed
01.2019 - 12.2020

911 Emergency Dispatcher

Yakima County Sheriff's Office
12.2016 - 02.2017

Bachelor of Arts - Sociology/Law & Justice

Central Washington University
Rebecca Baker