Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Rebecca Bally

Mesquite,TX

Summary

Proven leader and effective decision-maker with extensive experience at Habitat for Humanity Restore, adept at enhancing customer satisfaction and managing financial discrepancies. Excels in staff training and development, showcasing a blend of hard and soft skills to foster team unity and drive performance.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Offering strong interpersonal skills and positive attitude, ready to learn and develop in donor-focused environment. Delivers effective communication and customer service abilities crucial for donor engagement. Ready to use and develop communication skills and customer service capabilities in Donor Greeter role.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Habitat for Humanity Restore
07.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash and deposit records.

Cashier

7-11 Convenience Store
02.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

GED -

Winndham
Dallas, TX
07-2016

Skills

  • Customer service
  • Team leadership
  • Money handling
  • Decision making
  • Staff training and development
  • Customer relations
  • Decision-making
  • Team motivation
  • Customer relationship management (CRM)

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 16 staff members.
  • Assumed full store management responsibilities during leadership vacancy, overseeing daily operations, staff scheduling, inventory , and customer service.
  • Led store operations independently during absence of a store manager, maintaining performance standards and sales goals.

Languages

English
Native or Bilingual

Timeline

Assistant Manager

Habitat for Humanity Restore
07.2023 - Current

Cashier

7-11 Convenience Store
02.2021 - 01.2022

GED -

Winndham