Rebecca Barr
Colorado Springs,CO
Summary
Experienced retail manager with a strong history of leading high performance teams to exceed sales, service, and operational objectives. Diligent about monitoring shrinkage, managing records, and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
Overview
19
19
years of professional experience
Work History
Store Manager
Goodwill Colorado
01.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
District Fast Supervisor
Tractor Supply Company
10.2022 - 07.2023
- Supervise, train and develop store staff to improve overall store operations (financial, organizational, communication, etc.)
- Ensure that store meets and maintains an image that complies with the company standards on store appearance and customer service
- Ensure proper staffing levels by direct involvement in the creation of store work schedules and in store job assignments
- Utilize the labor guidelines and proper labor usage to maximize the productivity
- Monitor employee performance and provide corrective feedback as necessary; provide feedback to the Store staff and creates solutions to problem areas in the store
- Communicate the procedures for merchandising programs to store staff and monitors to ensure implementation and understanding
- Review and analyze reports and policy/procedure non-compliance for corrections to variations or discrepancies
- Review and analyze store financial reports to identify areas of opportunity
- Works with the Field consultant and Store staff to create solutions for store financial improvement
- Built the district Field Activity Support Team (FAST)
- Hired/Staffed, Team Member retention, trained and developed, succession planning, performance reviews, counseled, and maintained a safe and productive work environment
- Created schedule and managed payroll
- Scheduled the team's travel to specified stores, managed the work performed by the FAST Team Members while in those stores, timeframes spent by the team in stores, built an effective team to work together required to complete tasks
- Lead execution of Tractor Supply Company standards
- Merchandise and fixture assembly, signage maintenance, inventory control, planned and delegated daily tasks
- Communicated proactively and regularly with the Regional FAST Manager on project status obstacles to completion, and offer solutions to overcome
General Manager
Office Depot
04.2012 - 11.2022
- Provided recommendations to and partnered with the Regional FAST Manager on process changes
- Maintained regular communication with the District Manager and Store Managers regarding my team's planned activities within the district, as well as any progress or challenges
- Encouraged, trained, and disciplined employees to maximize performance
- Coordinated monthly budgets, managed profit and loss, and consistently met desired margin targets
- Designed sales and service strategies to improve revenue and retention
- Lead multiple units simultaneously
- Implemented merchandising plans to drive profitability
- Collaborated with visual merchandising team to develop strategy
- Developed numerous internal candidates for general management promotion opportunities
- Hired and developed high performing team
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability
Sales Manager
Now And Then Photography
05.2010 - 04.2012
- Oversaw sales of photography products and services
- Trained part time associates to sell, use the register, and provide exceptional customer service
- Acquired new business
- Oversaw day-to-day operations of store including, but not limited to, continuous development of effective store associates to achieve desired sales and results
- Performed daily activities in timely manner including managing housekeeping and inventory needs of store
- Monitored profit and loss to ensure maximum profitability
General Manager of Automotive
Sears Auto Center
08.2005 - 05.2010
Education
Pikes Peak Community College
Colorado Springs, CO01.1999
Skills
- Driving business growth
- Leadership development
- Strong communicator
- Resolution-oriented
- Time management
- Personnel training and development
- Remote management
- Experienced multi-unit leader
- Team building
- Problem-Solving
- Customer Relations
- Store operations
- Training and mentoring
- Friendly and Positive
- Outstanding communication skills
- Team leadership and coaching
References
References available upon request
Activities
- Leadership Development Program - Office Depot/Tractor Supply
- Community Leadership and Events - Food Bank of the Rockies, JA, Boys and Girls Club
- Peer Recognition Award - 2021
- Quarterly sales growth awards consecutively 2019-2021
Timeline
Store Manager
Goodwill Colorado
01.2024 - Current
District Fast Supervisor
Tractor Supply Company
10.2022 - 07.2023
General Manager
Office Depot
04.2012 - 11.2022
Sales Manager
Now And Then Photography
05.2010 - 04.2012
General Manager of Automotive
Sears Auto Center
08.2005 - 05.2010
Pikes Peak Community College
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