Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Barrett

Ozark,MO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Operations Manager

Team Real Estate Springfield
04.2013 - Current
  • Supervised staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires.
  • Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors.
  • Analyzed and reported on performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Implemented process improvement to optimize procedures for higher efficiency and help company evolve and grow.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.

Insurance Billing

Vega Chiropractic
05.2009 - 04.2013
  • Checked documentation for accuracy and validity on updated systems.
  • Calculated adjustments, premiums and refunds.
  • Posted payments to accounts and maintained records.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Determined appropriateness of payers to protect organization and minimize risk.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Reviewed and verified addresses, phone numbers, names, ages and values.

Education

High School Diploma -

Ozark High School
Ozark, MO
05.2006

Skills

  • Process Improvement Strategies
  • Strategic Partnership
  • Project Management
  • Data Archiving
  • Policy and Procedure Implementation
  • Team Leadership
  • Budgeting and Cost Control
  • Operation Monitoring
  • Financial and Cash Flow Analyses
  • Multi-Site Operations
  • Invoice Processing
  • Management

Timeline

Operations Manager

Team Real Estate Springfield
04.2013 - Current

Insurance Billing

Vega Chiropractic
05.2009 - 04.2013

High School Diploma -

Ozark High School

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Rebecca Barrett