Rebecca Barrett
Ozark,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Operations Manager
Team Real Estate Springfield
04.2013 - Current
- Supervised staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires.
- Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors.
- Analyzed and reported on performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Implemented process improvement to optimize procedures for higher efficiency and help company evolve and grow.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
Insurance Billing
Vega Chiropractic
05.2009 - 04.2013
- Checked documentation for accuracy and validity on updated systems.
- Calculated adjustments, premiums and refunds.
- Posted payments to accounts and maintained records.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Determined appropriateness of payers to protect organization and minimize risk.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Reviewed and verified addresses, phone numbers, names, ages and values.
Education
High School Diploma -
Ozark High School
Ozark, MO05.2006
Skills
- Process Improvement Strategies
- Strategic Partnership
- Project Management
- Data Archiving
- Policy and Procedure Implementation
- Team Leadership
- Budgeting and Cost Control
- Operation Monitoring
- Financial and Cash Flow Analyses
- Multi-Site Operations
- Invoice Processing
- Management
Timeline
Operations Manager
Team Real Estate Springfield
04.2013 - Current
Insurance Billing
Vega Chiropractic
05.2009 - 04.2013
High School Diploma -
Ozark High School