Rebecca Barrow
Idaho City ,ID
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Housekeeping at The SmokeJumper Tiny Home Resort
Tim Hurlbut
Idaho City, ID
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Manager At Sarsaparilla
Tim Hurlbut
Idaho City, ID
03.2023 - Current
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed training programs to improve team performance and ensure adherence to safety standards.
- Mentored junior staff, fostering professional development and promoting a culture of accountability.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Program Manager
LIFE, INC
Boise, ID
08.2007 - 12.2022
- Led residential service programs to enhance client satisfaction and service delivery efficiency.
- Developed strategic partnerships with community organizations to improve resource accessibility for residents.
- Oversaw staff training initiatives, fostering professional growth and adherence to best practices in service provision.
- Implemented process improvements that streamlined operations and elevated service quality across multiple residential sites.
- Coordinated cross-functional team meetings to align project goals with organizational objectives and enhance communication.
- Evaluated program outcomes, utilizing feedback to drive continuous improvement in service offerings and resident engagement.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Education
Associate of Science - Dental Assisting
Apollo College
Boise, ID05.2007
High School Diploma -
Council High School
Council, ID05.2003
Skills
- Customer service
- Staff management
- Inventory control
- Food safety compliance
- Sales growth strategies
- Quality assurance
- Team training and development
- Scheduling coordination
- Cash handling procedures
- Supply chain management
- Budgeting and forecasting
- Client relationship management
- Performance evaluation
- Operational efficiency
- Marketing strategies
- Team leadership
- Time management
- Staff training and development
- Verbal and written communication
- Decision-making
Certification
- First Aid/CPR Certified
- Assistance With Medication Certification
- State of Idaho Food Handler Course
Timeline
Housekeeping at The SmokeJumper Tiny Home Resort
Tim Hurlbut
03.2023 - Current
Manager At Sarsaparilla
Tim Hurlbut
03.2023 - Current
Program Manager
LIFE, INC
08.2007 - 12.2022
Associate of Science - Dental Assisting
Apollo College
High School Diploma -
Council High School