Rebecca Basselgia
Green Lane,PA
Summary
Motivated healthcare professional with experience in insurance pre-certification, bringing a solid understanding of medical terminology, clinical documentation and payer requirements. Demonstrated attention to detail, time management skills and ability to review medical records accurately. Eager to support healthcare operations through precise and efficient coding practices.
Overview
9
9
years of professional experience
Work History
Pre-Certification Associate
Penn State Health Milton S. Hershey Medical Center
Hershey, PA
01.2025 - Current
- Reviews and interprets medical record documentation for patient history, diagnosis, and previous treatment plans to pre-authorize procedures to avoid financial penalties to patient, provider and facility.
- Provides referral/pre-notification/authorization services in a timely manner to avoid unnecessary delays in treatment
- Submits pertinent demographic and supporting clinical data to payer to request approval for services being rendered.
- Works collaboratively with internal and external contacts.
- Maintains compliance with departmental quality standards and productivity measures.
Radiology Scheduler
Penn State Health
Hershey, PA
11.2021 - 01.2025
- Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
- Trained new staff on scheduling protocols and software utilization to ensure consistency and efficiency.
- Monitored daily schedule for accuracy, making adjustments as needed to accommodate patient needs.
- Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
- Implemented process improvements that streamlined scheduling operations and increased patient satisfaction ratings.
Customer Sales Representative
Regupol America
Lebanon, PA
07.2019 - 11.2021
- Provided expert product knowledge to assist customers in making informed purchasing decisions.
- Led initiatives to optimize inventory management, reducing discrepancies and ensuring timely fulfillment of orders.
- Cultivated strong customer relationships to enhance sales opportunities and drive revenue growth.
- Collaborated with cross-functional teams to streamline order processing and improve customer satisfaction.
- Verified delivery schedules and processes.
Medical Office Associate
Penn State Health
Hershey, PA
05.2017 - 07.2019
- Coordinated patient scheduling and appointment management to optimize clinic workflow.
- Assisted in maintaining electronic medical records for accuracy and compliance with regulations.
- Collaborated with healthcare providers to facilitate patient communication and follow-up care.
- Streamlined front desk operations, improving patient check-in efficiency and satisfaction.
- Ensured compliance with HIPAA regulations through diligent management of patient information and strict adherence to confidentiality policies.
Education
Certified Professional Coder
American Academy of Professional Coders, AAPC
12.2024
Skills
- Medical terminology
- Attention to detail
- Written and oral communication
- Time management
- Customer service
- Computer skills
Timeline
Pre-Certification Associate
Penn State Health Milton S. Hershey Medical Center
01.2025 - Current
Radiology Scheduler
Penn State Health
11.2021 - 01.2025
Customer Sales Representative
Regupol America
07.2019 - 11.2021
Medical Office Associate
Penn State Health
05.2017 - 07.2019
Certified Professional Coder
American Academy of Professional Coders, AAPC