Open Dental
Rebecca Baxter
Buckley,WA
Summary
Results-oriented financial professional with a strong track record of adding value in financial services coordination roles. Recognized for consistently supporting operational efficiency and driving productive outcomes in dynamic environments. Reliable team player who prioritizes collaboration and possesses the flexibility to adapt to changing needs. Proficient in financial data management and regulatory compliance, ensuring accuracy and adherence to industry standards.
Experienced with managing patient financial accounts and ensuring accurate billing. Utilizes strong organizational skills and attention to detail to streamline payment processes and enhance patient satisfaction. Track record of effective communication and problem-solving in resolving patient inquiries and insurance claims.
Overview
17
17
years of professional experience
Work History
Financial Coordinator
Columbia City Dental
10.2013 - Current
- Maintained patient and insurance billing and reconciled all accounts
- Managed treatment plans and communicated with patients
- Streamline the financial processes and improve eciency in managing patient accounts, including billing, collections, and insurance claims
- Develop and implement financial strategies to optimize revenue and reduce costs
- Develop and implement financial policies and procedures to ensure compliance with industry regulations and best practices
- Collaborate with insurance providers to maximize reimbursement for dental services provided
- Maintain accurate financial records and ensure timely billing and collections for Columbia City Dental
- Provide financial recommendations based on patient treatment plans to ensure maximum reimbursement
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Explained insurance benefits, fees and procedures to patients.
- Submitted claims to insurance companies on same day as patient treatment.
- Managed accounts payable and receivable functions, ensuring timely payments and accurate recordkeeping.
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
- Maintained a high level of confidentiality when handling sensitive financial information and employee records.
- Increased departmental efficiency, implementing standardized procedures for all financial coordinator tasks.
- Oversaw invoicing processes, ensuring prompt billing of clients/vendors while minimizing errors in calculations or account entries.
- Improved financial reporting accuracy by streamlining data entry processes and implementing automated systems.
- Supported executive decision-making by providing detailed financial analyses upon request.
- Implemented new accounting software solutions that increased productivity within the finance department without compromising accuracy or compliance standards.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Prepared balance sheets, cash flow reports and income statements.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Monitored front areas so that questions could be promptly addressed.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Dental Front Office
Jan B Norvold
03.2008 - 09.2013
- Registered Dental assistant
- Transitioned oce from paper to Dentrix
- Front oce and dental assistant
Education
10.2024
- WISHA
- CPR
- HIPPA
Skills
- Office Administration
- Billing
- Insurance Claim Processing
- Front Office Management
- Effective Communication
- Treatment Planning
- Bookkeeping
- Verbal and written communication
- Financial statement preparation
- Insurance documentation processing
- Invoices and billing
- Financial document review
- Accounts receivable management
- AP/AR invoicing
- Processing payments
- Accounts payable management
- Problem-solving abilities
- Multitasking
- Reliability
- Scheduling and calendar management
- Administrative Procedures
- Scheduling
- Time management abilities
- Adaptability
- Credit and collections
References
- Dr Meghan Crawford, Columbia City Dental, crawford@columbiacitydental.com, 2067438356
- Kristien Fernandez RDH, BS, Kristenrdh32@gmail.com, 9517756099
- Hillary Ermish, Got Sit Dog Trainer, hillaryermish@gmail.com, 2067695458
- Lynelle Johnson, 2067143777, audigirl1962@hotmail.com
Software
Flex
Excel
Timeline
Financial Coordinator - Columbia City Dental
10.2013 - Current
Dental Front Office - Jan B Norvold
03.2008 - 09.2013
Harris Biomedical - ,
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