Senior Project Manager with extensive experience overseeing large portfolios, identifying risks, and ensuring timely project completion. Skilled in stakeholder communication, cross-functional team leadership, and agile methodologies. Brings a proactive approach to optimizing resources, mentoring teams, and delivering high-quality results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr Project Manager
Horace Mann Insurance Company
05.2024 - Current
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
Maintained schedules to meet key milestones at every project phase.
Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Mentored junior project managers and team members to enhance their skills and career growth.
Monitored project progress, identified risks and implemented corrective measures to acquire success.
Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Maintained open communication by presenting regular updates on project status to customers.
Communicated project plans and progress to key stakeholders and project contributors.
Partnered with project team members to identify and quickly address problems.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Championed innovative approaches when faced with complex problems or opportunities requiring non-traditional thinking.
Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
Crafted and maintained project plans and schedules to meet organizational objectives.
Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Analyzed project performance data to identify areas of improvement.
Developed and implemented project plans and budgets to ensure successful execution.
Monitored project progress, identified risks and took corrective action as needed.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Facilitated workshops to collect project requirements and user feedback.
Improved stakeholder communication by establishing regular update meetings and clear reporting channels, resulting in increased trust and partnership.
Coordinated with regulatory bodies to ensure all projects complied with industry standards and regulations, mitigating legal and financial risks.
Championed corporate values and ethics in all project activities, setting strong example for team members and reinforcing company's reputation for integrity.
Established and maintained strong relationships with external stakeholders, including clients and partners, ensuring smooth project execution and new business opportunities.
Optimized team performance and project outcomes by setting clear goals and expectations, coupled with regular performance reviews.
Successfully recovered projects at risk of failure, implementing turnaround strategies that restored client confidence and secured project objectives.
Negotiated conflicts within project teams to ensure smooth project execution and maintain high morale.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.
Project Manager
Horace Mann Insurance Company
01.2022 - 04.2024
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Monitored project progress, identified risks and took corrective action as needed.
Sourced, vetted and managed vendors needed to accomplish project goals.
Managed projects from procurement to commission.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Established effective communication among team members for enhanced collaboration and successful project completion.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Identified plans and resources required to meet project goals and objectives.
Provided detailed project status updates to stakeholders and executive management.
Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout project lifecycle.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team''s ability to deliver results.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Monitored project performance to identify areas of improvement and make adjustments.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Facilitated workshops to collect project requirements and user feedback.
Proved successful working within tight deadlines and a fast-paced environment.
Streamlined project initiation processes, enabling quicker transition from planning to execution.
Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Project Coordinator
Horace Mann Insurance Company
01.2019 - 12.2021
Kept projects on schedule by managing deadlines and adjusting workflows.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Prepared meeting agendas and minutes for distribution and record keeping.
Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
Established rapport and engaged with stakeholders to build lasting professional relationships.
Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Quality Assurance Analyst
Horace Mann Insurance Company
07.2016 - 12.2018
Mentored and coached team members on QA topics and strategies.
Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Reported progress, test metrics and results to project stakeholders.
Championed quality assurance initiatives within the organization by promoting a culture of continuous improvement and striving for excellence in all aspects of product development.
Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
Insurance Operations Analyst
Horace Mann Insurance Company
06.2011 - 06.2016
Assisted in the development of operational policies and procedures that aligned with organizational goals and objectives.
Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
Increased cost savings by identifying areas for process improvement and implementing cost-effective solutions.
Developed performance metrics to evaluate operations effectiveness, enabling continuous improvement initiatives.
Strengthened communication between departments, facilitating a seamless flow of information for faster decision-making processes.
Boosted customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.
Created and managed operational databases to store and track data and maintain accurate information.
Identified inefficiencies in current systems, recommending adjustments that resulted in increased productivity levels.
Implemented best practice methodologies for inventory management, resulting in reduced stock discrepancies.
Exhibited strong analytical skills when reviewing financial reports, leading to valuable insights for budget allocation decisions.
Improved team productivity by implementing effective workflow strategies and time management techniques.
Optimized operational efficiency by analyzing and streamlining processes.
Enhanced data accuracy through meticulous attention to detail in data management tasks.
Spearheaded process automation initiatives, reducing manual efforts required in day-to-day operations tasks significantly.
Skills
Project Planning
Scope Management
Client Relationship Management
Project plan development
Cross-Functional Communication
Training and mentoring
Meeting facilitation
Agile Methodology
Requirements Gathering
Documentation Management
Cross-functional coordination
Multi-project management
Critical Thinking
Team Leadership
Excellent Communication
Certification
Lean Six Sigma Yellow Belt Certification
Lean Six Sigma Green Belt Certification
Certified ScrumMaster (CSM) - Scrum Alliance.
Timeline
Sr Project Manager
Horace Mann Insurance Company
05.2024 - Current
Project Manager
Horace Mann Insurance Company
01.2022 - 04.2024
Project Coordinator
Horace Mann Insurance Company
01.2019 - 12.2021
Quality Assurance Analyst
Horace Mann Insurance Company
07.2016 - 12.2018
Insurance Operations Analyst
Horace Mann Insurance Company
06.2011 - 06.2016
Lean Six Sigma Yellow Belt Certification
Lean Six Sigma Green Belt Certification
Certified ScrumMaster (CSM) - Scrum Alliance.
Similar Profiles
Brad ChildersBrad Childers
Agency Owner at Horace Mann InsuranceAgency Owner at Horace Mann Insurance