Rebecca Beckner

Melony Douglas - Supervisor

• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

606-682-4334

Full Time 40+ Hours weekly 10/2016 - 09/2019 (birth of child)

Part Time 20+ Hours weekly 01/2020 - 12/2022

Full Time 40+ Hours weekly 01/2023 - current

$20.42 hourly

• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Stocked, labeled and inventoried medication to keep accurate records.
• Resolved non-routine issues like third-party billing, computer system and customer service issues.
• Maintained drug inventory levels by ordering necessary medications and supplies.
• Maintained proper drug storage procedures, registries and records for controlled drugs.
• Assisted in preparation, distribution and storage of pharmaceuticals.
• Restocked automated medication dispensing equipment.
• Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
• Counted, measured and compounded medications following standard procedures.

Ben Vice - Pharmacist/Supervisor

606-748-0792

PRN weekends only

$16.50

• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Stocked, labeled and inventoried medication to keep accurate records.
• Resolved non-routine issues like third-party billing, computer system and customer service issues.
• Maintained drug inventory levels by ordering necessary medications and supplies.
• Reviewed and verified customer information and insurance provider information.
• Communicated directly with doctors offices via telephone, fax and email.
• Assisted in preparation, distribution and storage of pharmaceuticals.
• Collected co-payments or full payments from customers.
• Restocked automated medication dispensing equipment.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Counted, measured and compounded medications following standard procedures.

Cliff Neumeier - Pharmacy Director

606-582-1212

40 Hours Weekly

$14.85 hourly

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Reviewed and verified customer information and insurance provider information.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled and inventoried medication to keep accurate records.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Resolved non-routine issues like third-party billing, computer system and customer service issues.
• Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
• Collected co-payments or full payments from customers.

Jason Hale - Pharmacist/Supervisor

606-528-7211

10-30 Hours weekly PRN

$8.50 hourly

• Directed incoming calls to internal personnel and departments, routing to best-qualified department.
• Produced high-quality communications for internal and external use.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Responded to inquiries from callers seeking information.
• Routed business correspondence, documents and messages to correct departments and staff members.
• Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
• Minimized errors in medical paperwork by checking terminology and complying with insurance policies.

Joann Nolan - Supervisor

606-878-3240

40 Hours Weekly

$9.00 hourly

• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Confirmed important personal and payment information for compliance with security and payment card industry standards.
• Transcribed phone messages and relayed to appropriate personnel.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Assisted office team by making phone calls, copies and appointments.
• Handled complaints and questions, and re-directed calls to other team members.
• Routed incoming mail and messages to relevant personnel without delay.

Lisa Hale-Benge - Supervisor

606-224-7715

40 Hours Weekly

$8.50 hourly